I'm laid up with extensive back surgery and can't move from bed. My husband needed a break from cooking so I sent him here to pick up a couple pizzas today. For anyone unfamiliar this is in a food hall, you walk up, place an order, and go get it yourself. You clean your own tables. There's no drink service. They don't even take it to your table.
I absolutely regret my choice to send him here and we will never be back. I guess they aren't paying their employees enough and I have no interest in supporting them. Some guy with a pony tail hassled my husband as he was picking up the order about not tipping saying 'what man, not even a dollar tip?' This guy didn't even take the order. My husband asked for what service would he tip him for and the guy said he added the burrata. It's $5 per pizza to add buratta and we paid for it with our order. We used to come here once every two weeks as we live close. I have watched them add the cheese multiple times. They take it from a premade container you can get from the grocery store that cost them $1.50 or $2 per cheese, if that. They pick it up from the container and plop it on the pizza after cooking it, then top it with pepper and olive oil. Evidently 20 seconds of effort we are already paying $5 for requires a $1 tip here.
My husband is dealing with enough taking care of a bed-ridden and unemployed wife the very last thing he needed was to be heckled for a tip from someone who did nothing to deserve it. If you enjoy low paid employees, the anxiety around tip culture, and semi burnt pizza that's also somehow undercooked this is your place.
We...
Read moreI’d been looking for a truly authentic Neapolitan pizza for a while, and I was happy to discover this spot in the downtown area that brings together several food vendors under one roof. Such a great concept!
The pizza itself has really good potential. The sauce and cheese are both high quality, and the price is excellent. I added mushrooms and onions as toppings, but they were a bit too heavily seasoned for my taste, which made the pizza slightly too salty and took away from its natural flavor.
Also, the pizza wasn’t baked evenly, and unfortunately, some parts came out a bit burnt. Still, I’m sure that with more experience using their special oven, the team will be able to perfect it. This pizza definitely has...
Read moreOverall Rating: 3.4/10 With a focus on a few select dishes, this establishment unfortunately didn't hit the mark where it really mattered.
Service: 4.2 Service was straightforward: order at the counter, wait a short while for the pizza to be ready, and that's about all the interaction there is.
Food:
Margherita Pizza: 3.4/10 The pizza's taste was alright, but the cooking left much to be desired. The bottom was partly burnt and inedible, while the center was just warm and underdone, resulting in a doughy flop.
Value: 3.1/10 Priced at $12, the cost seems excessive, particularly given the pizza's size and the fact that it's a fairly simple dish. Even with perfect cooking, the price would be a bit much for what...
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