McAlister's Deli

I always feel bad leaving negative reviews as I never want to hurt the company as a whole, however, I feel it’s important to share my experience at this specific location on Capital Boulevard. I order from this place on DoorDash all the time! It definitely makes me second-guess doing so in the future. Since I was in the area, I decided to stop in with a friend after raving about how much I love them. I went on a Saturday around 2:45 PM to 3pm. There were three people working. There was one person in the back cooking, someone at the register, and one other person. One of the staff members had her two children there. I don’t think it should have been as obvious as it was that they were there with the staff members, But the kids went in and out of the kitchen several times. They had set them up at a table at the front, but the kids were all over the place. Even worse, most of the other tables in the restaurant were dirty. There was even a guy that went up to the counter to ask them to clean some off after asking to speak to a manager. While we respect that each order is made fresh, the wait time was really ridiculous. We watched the cook put our “to go” order on the counter and we didn’t receive it until almost 10 minutes later when the cashier bagged it, and handed it to us. It was just a disappointing experience.