MoJoe's Burger Joint — Restaurant in Raleigh

I hate being a Karen, but I feel so strongly about this experience that I needed to be one.

I’ll give a general timeline: We get seated at our table. There’s six adults, and three small children. Ten minutes after we’re seated, our server (I don’t know her name. She didn’t introduce herself) takes our drink order. We also ordered the kids’ food.

Drinks came out about 10 minutes later, and the kids food came about 5 minutes after that. For about fifteen minutes, our server was talking to patrons at another table, being friendly, etc. She walks RIGHT PAST our table ( we assumed to take our food order) and continues walking. We spot her a few minutes later giving a pup cup to a dog. Meanwhile, a group was seated after us and they had already gotten their food.

She finally comes back to take our order. We get our food about ten minutes later. A couple of us had gotten the wrong order or were still missing food, and we haven’t gotten any refills. We wait until we can flag our server down. No dice. She seemingly just ditched us. One of us goes up to the hostess and asks if we can get our server - or ANY server for that matter - to come help us get our orders squared away.

Ten minutes go by, and still nothing. We spot our server working a different section. One of us gets the manager. At this point, we just want our checks and to leave. The manager (I’m assuming it was the manager…she did not introduce herself) comes out and asks who needs a refill. We explain the situation and we tell her we just want our checks. She apologized and told us the poor service was because they were switching to a new software. We’re all confused as to why a software change would result in our server coming to our table for a total of two times during the entire hour and a half we were there. I digress.

The manager made things right for us, which we greatly appreciated.

Look. I worked in the food service industry when I first got into the work force. I understand it can be hard keeping up with your tables. But please, please communicate with your patrons about anything that could potentially interfere with service. As I said, our server came to our table twice in total, to take our food and drink orders.

This place was hyped up, and we were all excited to eat there. The food was REALLY good (I had the ranchero burger with onion rings. Delish.). Service this time was below subpar. Like, I wouldn’t even say that we were given any service until the manager came out.

I really hope this was a fluke, but given the complete lack of attention and service from our server, I doubt I’ll...

Spent $22 on A burger, tater tots, and wings, and no drink. Built my own burger with cheddar cheese, lettuce, mayo, mustard, ketchup, onions, and chili. First thing I ate was the burger and it had little to no flavor and bun was getting soggy after a 3 minutes. Very unpleasant. Burger beef tasted like those large tubes of burger meat. Tater tots reminded me of high school cafeteria tots, underwhelming. The tots lacked seasoning or even just salt and I couldn't finish them. The wings were severely over seasoned with pre-made lemon pepper seasoning. Seriously, it looked like they dumped at least half a cup of seasoning on 6 wings. Wings were cooked good, but overall the food was so bad I just threw everything up after 10 mins. I don't know how this place has a 4.7. The other reviews must be people who drank a lot and couldn't taste the food or they have no taste at all. Overall I'd give this place a 2.5/10 only because of the cook on the wings, everything else was a huge let down for a place that should specialize on burgers. I gave it a 1 on google because of the price and the burger, tots, and ridiculous amount of seasoning on the wings. It also gets a 1 star review from me because the waitresses kept rushing me to order by asking me if I was ready 4 times within 1 minute, seriously. I kid you not, 1 waitress asked me for my order then 2 seconds later after I looked down at the menu another waitress asked for my order like bro, relax. Very disappointed in the food and service and I'm confused as to how this place is rated so highly. I could make a burger better than them practically blind folded. Any fast food place makes better burgers than them. Don't eat here and waste your...

It's the Spirit Airlines model: a burger is only $6.99, but everything is an add-on. Cheese, most toppings, the "styles", bacon, special sauce, a real sized patty, and yes fries too are going to be extra. In the end, you're going to pay as much as (if not more) than any other burger restaurant for a pretty decent burger, it's just going to take you a few minutes of studying and performing mental math to get there. Yay. Math.

The menu is a flow chart, too, it took me a few minutes to even figure out what I was supposed to do to order. It makes no sense until you read through it once or twice, then read the fine print, then read through again. Personally, I feel like a menu oughta have less fine print than the contract the Devil gives you when you sell your soul at the crossroads for supernatural musical prowess, but maybe that's just me.

The service was fine, they're quick and friendly, can't be mad at the waitresses one bit.

The food itself was pretty good, about char-grill quality or slightly below. The burger looked and kind of tasted like the pre-formed frozen patties that you'd feed the kid you had from your previous marriage (that you don't like very much anymore), but I'd be surprised if that were actually the case. I'd want my money back in that case, too.

I'll probably go one more time and get the "challenge" burger, seeing as it's $1 more than a regular burger after the add-ons and probably won't leave me hungry afterwards like the regular kind.

Essentially, great place for a first date if you don't really like the person you matched with, but...