Jersey Mike's Subs — Restaurant in Ramsey

Very disappointed with today's service. Placed an order and got there when it said it would be done. I waited there trying to get someone's attention for 20 minutes, and after someone finally answered me I asked them if my order was ready yet and they checked 2 of the 10 or so orders behind them and told me it was not ready. I waited another 20 minutes before I spoke up again and told them I ordered almost an hour ago. They checked again but this time they looked through each order and actually found it. It was one of the few orders sitting there before I even walked in and it seemed like if I didn't keep asking about it I would have never gotten it. So it seems like I had to wait 40 minutes because the staff couldn't be bothered to help. Luckily the food was really good, so that made up for the poor service. All in all I would give the experience 3 stars (5 for the food, but -2 because of...

So I got to tell you that the sub that I received there from Jersey Mike’s was probably one of the best I’ve ever had! The gentleman that prepared my Philly steak and cheese sub was German. German prepped and prepared the sub exactly as I requested. I will also mention I called prior to arriving to this location and a gentleman by the name of Ryan answered the phone very professionally. I had a request to enter the property with an oversized vehicle I was confirming due to the signage that it was OK to do so. He requested that I park near or in front of Jersey Mike’s, which I did they. Ryan took my order quickly and German processed the order rapidly. I was out the door less than 3 to 5 minutes. Very well done and I hope that management will take notice to this review and act accordingly. They did a great job thank you so much. Best sub I’ve ever had at Jersey...

Food is good but service is subpar and inept. I usually get a club sub which is the same as the #7 but it comes with ham and bacon. When I order I ask for a club sub with no ham; they ask "so a number 7?" I tell them no because the #7 doesn't come with bacon and bacon is an extra charge. They tell me they can't do that and don't explain why. All they have to do is not put ham on the club sub and everything would be ok but they proceed to make a #7 and charge me extra for the bacon. This has happened 3 times at this location and every other Jersey Mikes i've been to has never given me this problem. Next time I'll order the club sub as is and take the ham off myself since this is apparently asking way too much of the workers here. They also, get very dismissive if you don't tip for takeout orders. I hope McDonalds workers treat them the same way when they...