QDOBA Mexican Eats — Restaurant in Rapid City

I eat here often and I usually enjoy my experience immensely but tonight, I couldn’t believe my eyes when I witnessed an employee (maybe a manager but I sincerely hope not) behave absolutely awful to a food delivery Driver. She was friendly and polite, patiently awaiting her order when a short, angry young man attempted to embarrass her by publicly berating her in front of a crowded restaurant! She was parked in an area where I’ve seen many delivery drivers maneuver their vehicle. They’re quick, in & out and I should know because I worked at Food Dudes at one time and parked there myself, never being told otherwise. Had the restaurant been doing its job, she would’ve been gone in a flash but because they appeared to be working purposely slow on her order, she kindly waited. When the young man, obviously suffering a severe case of short man syndrome, said, “move your car and you get your food. Otherwise it gets cold.” It all made sense. I don’t know if he’d instructed them to deliberately work slow on a paying customers order but they are the ones that suffer when tiny men with big boy agendas behave badly. I don’t blame the delivery driver for walking out. After the humiliating display (on his part) he was lucky he didn’t get slapped. Nope! As a woman and a mother of two young daughters who ALSO witnessed his little tirade, I won’t be returning. He tried to embarrass a young woman who was just trying to do her job. Instead, he embarrassed himself and the entire crew. I hope they remade the order for the customer. Note to Qdoba: Delivery drivers don’t work for you! They work in association for a singular goal of customer satisfaction while helping to endorse your product. For the young man (his name tag said Tyler) was it really worth all that? There are far better ways to get your point across than to tear a female down. Is it Delivery drivers and their parking that really motivated that disgusting side show.... or do you just have it out for pretty females that are out of your league? Embarrassing. I will NOT be returning. Qdoba, my girls love your chicken quesadillas but even they agreed that it’s better to go without than to encourage or benefit a restaurant that treats people that way. My daughter, Sophia actually started crying on the car on the way home she felt so bad for the poor “green...

I have frequented the Qdoba on Mountain View and Eglin, and have had great experiences at both, consistently. As a manager of a local restaurant, I wanted to tell the owners of Qdoba how proud they should be of their staff, and their product. Every employee I have encountered there have been friendly, helpful, and incredibly knowledgable about the menu. One time, an employee on Mountain View saw some regulars (who always request a side of raw onions) heading for the door, so the employee hurried to make sure that request was prepared, before the guests were even in line. Great help is so hard to find, and that simple little act touched me. I'm sure those guests appreciated it too. The food is always great as well. I really love the three-cheese nachos and the chicken quesadilla. The veggies and salsa's have always been fresh, and the shredded beef is always so savory. For a "fast food" restaurant, I have to say Qdoba is my...

It was my first time at a Qdoba, and I have been converted into a new loyal customer!

I never been to this type of place before; I only came after an advertisement on Facebook gave me bad cravings. When I was ordering, all the employees were incredibly kind and gave me excellent suggestions for my burrito. The adobo chicken was so yummy and the restaurant was clean and tidy.

During my visit a couple weeks ago, I was pregnant with my second daughter and due in a few weeks. When I was paying I started feeling intense contractions. The man who was ringing me up noticed something was wrong and when I told him my situation he walked me to my car and made sure I was okay. I didn’t catch his name, but he had long black hair and a beard and I believe he was the manager on duty. Whoever he is, he was truly an angel. Bless him.

I will definitely be...