It's typical Starbucks fare. I am a Starbucks aholic. When I first entered this particular store, I headed to the restroom first, as we had been driving for hours. There are 2 single occupancy, unisex restrooms. They were both in use. I waited forever. A man exited one, with his trash bag full of belongings. I stepped inside and the horrible stench of the prior homeless man ran me out. I went to the counter and placed my order instead. As a Starbucks aholic, I'm in many. The girl taking my order kept repeating it back wrong, and I kept repeating my order. It wasn't that hard-a black tea, no water no sweet; an iced carmel macchiato, 2 extra shots, extra carmel, extra sweet; and a brownie cake pop. The girl started acting annoyed about my drink orders, but I wasn't sure why. When I ordered the brownie cake pop, she looked at me and asked tartly with a huff, "Do you mean the chocolate one?" Uh, brownie...... After placing my order, I went back to the restroom and waited for the other restroom. When my tea came up, the barista said only, "black tea, no water." I looked at the label and it said sweet. I said, "Excuse me, Sir, this was supposed to be no water, no sweet." He said that was how he had made it. I pointed out that the label said differently. He told me that all their teas are made sweet, so they only add the sweet note if it was to be left out. What?!...... Then he said I could taste it to check. So I did. He was right. When the other drink came up, he called out the order like they do. When I picked it up, he said very snidly/rudely, "You can check that one, too." I am SO happy the two Starbucks in my town is not like this Starbucks. If I ever travel back that way again, they will not get my business! I feel bad for the people who use...
Read moreHappy workers but the lighting reminds me of a gym and it's too white in there with the lights but the coffee always looks like it's from an advertisement and the coffee doesn't stand out as much as it's competitors "dutch bros" but it's rich cream and flavors make the coffee evolve on your tounge like your drinking a line of different coffees and the mochas are amazing here. Only thing I can't stand is the non coffee beverages they taste like I'm drinking flavored oatmeal water with a pinch of creamer or way to much creamer and then the ice waters it down. Every single food they sell is super overpriced for some reheated out the box sandwich the bread is gets soggy after 3 minutes their cakepops taste like straight icing and they give a film on the roof of your mouth. The only food that's good in my opinion is the mozzarella with tomatoe sandwich (as long as it's not soggy bread) overall I would not go here for food just a black coffee or a special drink every...
Read moreI am unemployed and I just don’t know why. I walked into this place and there were no customers in line and about eight employees working, two on the trash, two working the food bar, and others in the drive thru and barista stations; all those employees and I still had to wait, even for the greeting. I ordered no foam. I have very little barista experience, but I could have done a better job simply by my years of observing good baristas. Use a spoon to hold back the foam, then scrape off the small amount that shows up naturally, and top off the drink again holding the foam back with the spoon. It’s not hard or time consuming, just respectful and a show of skill. As the drink cools it will continue to produce foam for the first few degrees, my drink always ends up coming up short. I will never leave again without making you get it right, although that begets even poorer service, so this is what I can do, and...
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