If this could be a negative star review it would be.
We ate here the night before my partner's medical board exams after driving three hours into town. Both of us ordered the drunken noodles and veggie egg rolls. That night, he came down with severe food poisoning--violent vomiting, diarrhea, dizziness, and dehydration--while I had stomach issues as well. He was so weak he couldn't drive, and it absolutely impacted his exam performance. This wasn't just an inconvenience; it derailed a critical, career-dependent test for an actively practicing surgeon who doesn't get much time off.
We couldn't call the next day because we were still recovering and he was tied up taking an 8+ hour board exam. On top of that, we had another three-hour drive home, not getting in until midnight. When I finally called two days later, the staff were dismissive, unhelpful, and shockingly rude. The woman put me on hold to help another customer, then said her manager would call me back. After waiting over five hours with no response, I called again myself. Even after explaining that my partner is a doctor and the timing was clear (we ate lunch around noon, then nothing until Thai Hut at 4-5 pm, my stomach issues were onset almost immediately after we left, and he was violently ill by 9 pm) the manager refused to take any responsibility. Instead, I was told it "wasn't fair" to say it was their food and implied we were being dishonest or just after money.
For the record, the meal cost $55 with tip. No one goes through this ordeal for a refund--it's about principle, accountability, and customer safety. If we don't hear back soon, we'll have no choice but to dispute the charge with our bank.
This experience turned a high-stakes weekend into a nightmare and showed zero responsibility from the restaurant. If you value your health or basic respect, I strongly recommend...
Read moreOrdered pineapple fried rice, drunken noodles, basil fish, and egg rolls. This was all take out and as far as I’m concerned the service was decent.
The food however was grosser than Panda Express fast food. The pineapple fried rice was bland with absolutely NO pineapple. There was a few pieces of old tasting shrimp and scattered cashews in it and it was curried with absolutely no flavor of pineapple. What’s the point?! The fish was like frozen fish sticks in another bland sauce... all soggy and cold. We were told to come pick our food up in 40 minutes and we left early to pick it up. We live 5 minutes away so it shouldn’t have tasted like it had sat out all day. The drunken noodles were decent. Fair amount of vegetables and a bland but enjoyable flavor. We ate all of that. The egg rolls tasted like rotten meat. I’m not sure if there were bad vegetables in them or if it was like an old fish sauce they used but I was so grossed out! And I’ve never been anywhere where the egg rolls don’t taste good.
Again this was all take out, but I was really disappointed. Maybe they are better when you sit down to eat there? They are so close to us I wanted to make this one of our “go to” spots. May try again, I’ve heard good things about them... and most reviews are good. Just no...
Read moreOh my gosh!!! Hands down one of the best Thai restaurants I've visited in my life. Was coming down from Lassen and stopped for take out. Luckily this business is open during the COVID pandemic, but note no restroom use and no indoors/outdoor seating. I called in my order and it was ready in 10 minutes around 3 pm on a Monday. Check out the menu photos I shared since I could not find a website and the menu prices are outdated from earlier menu photos.
We had beef drunken noodles, chicken pad Thai, yum won sen salad, and a beef pad see eww. The pad Thai had a stronger tamarind flavor than most Thai places. Each had their unique flavors and a must try! Lastly, tried the medium spice level on all 4 and it was on a spicy side but we loved that! Can't wait to come back again! 5 stars for authentic and delicious food, portion size, and...
Read more