Woody's Brewing Company — Restaurant in Redding

Appetizer and beer as always was delicious, however service was awful. Got there at 5:50 and ordered beer and appetizers. Beers were dry a loooong time and finally had to go to the bar to get a refill and order our dinner. 50 minutes in my 2nd beer and appetizers finally showed up. Tables around us had to go to the bar to get their checks. The reason given was a new cook and a large table in back. After 90 minutes I went to the bar to check on our dinner order after seeing two tables and a few bar patrons that were seated 30-40 minutes after us receiving their dinners. I was greeted by a tall blonde waitress who claimed her name was Jessica, I asked if our orders had been lost. She said no that the kitchen was backed up. I pointed out the the tables that came in after us that had gotten their food and she claimed they ordered before us. I told her no they didn't that I watched them get seated well after we'd arrived and ordered. At this point Jessica became very rude and asked if I'd like to do her job. Having worked in food service in college from kitchen to floor I understand a busy restaurant and a new cook but not the level of rudeness and outright lying I received from Jessica. I have been going to Woody's relatively regularly since they opened and always enjoyed myself and most likely would've returned had it not been for the rude unprofessional treatment from Jessica. I canceled our order and left. You've lost a customer.

In response to the owner, I fully understand staffing issues. I worked food service through college as did my sister and a daughter. I generally am very understanding and tip very well as I understand how difficult the job can be. However as I stated that does not excuse the rudeness I experienced. A well trained server that is suited for the vocation would never treat a customer that way. We had a toddler with us that didn’t understand why it took almost an hour to get her food(I had to flag down a server and ask for crackers or anything for her to nibble on until her food came) when another 45 minutes passed after her food came she was again miserable from being strapped in a seat for an hour and a half. When I approached Jessica and pointed out that 5 groups (2tables and 3 at the bar) that came in well after us had received food (I was sitting at the windows right next to the door) the proper answer would’ve been “I’m sorry let me check on that”. Instead she incorrectly tried to say they ordered first and when I told her she was incorrect she became hateful. Like I said, I’ve been a customer since you opened but if you don’t train your staff to handle the stress any better than that I wish you luck keeping...

My wife and I dined at Woodys Brewing Co. recently. They have an extensive craft beer menu with lots of variety. I’ll review a few of the beers first - then the food. My wife likes ambers. They had an Irish Ale and a British Brown ale. Our server (great guy - also a bartender there - Gage) recommended the Brown Ale - told her it was a little milder. I ordered a West Coast IPA that had a lower IBU than most - Quickie. Both beers were delicious. I tried my wife’s Brown Ale and it was very smooth with a slight “crispness” - a bit surprising for a British Brown - but was well done. Spot on as the Brits would say ;-). The Quickie WC IPA was great - a little hop nose - but a fill hop flavor with a light bitterness at the end. Again, well done!

We decided to split a burger and one of their salads. Their burgers are 1/2 lb and enough for both of us. We ordered the Woodys Burger - classic cheeseburger (we ordered Gouda - delish) with lettuce, tomatoes, some onions and what I believe are their homemade pickles. Wow, it was out of this world - burger cooked medium as we asked, the Gouda complimented the tomato and lettuce - and the star was the crunchy, tasty pickle slices. We split the burger in half and both of us devoured it - no leftovers this time ;-)

What surprised us and really stole the show was the Wedge Salad. The menu did mention it was 1/2 a head of iceberg cut in quarters - but this salad was huge, full of chopped tomatoes, crunchy bacon bits and a drizzle of a balsamic creamy dressing. My wife is normally not an iceburg fan - but we both dug in and couldn’t stop eating it. The combination of the tomatoes, bacon and that creamy dressing along with the crispness of the lettuce - wow, memorable. Highly recommended.

After eating the burger and getting our complete fill of that salad - we still had some salad left - and Gage kindly put it into a takeout box for us. I’m mean, how often do you take a salad home as a leftover? In this case - for certain :-)

Overall - it was a great dining experience with delicious food, fine beer and a great...

Unfortunately, I did not have a positive experience with this place at all. My family and I are receiving family before my sister's wedding, and my parents were hyping up the experience because they had a great time the last they were there. We arrived a little after 1:00 and we ordered and did not receive our food until almost 40 minutes (not a huge deal to me but it is definitely a note worth making). Regrettably, I ordered a salad that was positively drenched in dressing with very unappealing presentation (it was $16.95 I believe). In addition to the mediocrity of the salad, there was a black tailed expired shrimp, and I should have taken a picture for evidence. My mom who was excited to have steak cut fries as she remembered last time were this time cold and stale as well as my uncle's. Her burger which she asked to be medium rare was rare and my dad's was supposed medium rare but well done (also they were extremely greasy). Onto the nit-picks, my dad's glass of beer was not all the way full in addition to the inch of foam ($8), my rotting shrimp corpse salad was becoming a soup because of the dressing ($16.95), there was an ominous pubic hair on the toilet seat ($0), and as I realized later the back of my skirt had a sticky stain on the back of it because of the chair I sat in ($ for stain remover). Quite a disappointing experience, hopefully my family and I can remedy for better experience tommorow.

Tldr; long wait, mediocre food for high price, I almost got poisoned by a rotten (malicious) shrimp, and surfaces are bit unclean. It seems like they are short staffed. But for a positive, it seems like other people were having a good time so good for them. But we will likely...