Domino's Pizza — Restaurant in Redlands

I ordered my pizza via the app like I always do. I arrived to get my pizza and when I walked in, there was no customers inside except for me. As I approach the counter, two employees were engaged in a conversation, and an additional employee was in the back. I stood there without being acknowledge for approximately two minutes. When the female employee approached the counter she did not say “hello,” and just said “what’s the name.

In an attempt to be polite, I said “hi how are you?” She just stared at me. Then I said again, “how are you?” She finally said, “good, what’s the name on the order.” She appeared to not only be annoyed, but also bothered that I was even there using time out of her day. It was mind blowing the body language and attitude that she had.

She then brought my pizza (see attached photo) and it looked like someone threw it on the ground and back into the box. Then I asked for a receipt. And she said “that’s your receipt” referring to the originally print out that they attach to the box. When in fact it wasn’t bcuz how could it be my receipt if you had it there before I even paid. Finally her printer printed a receipt and she said “that’s my receipt” but then she noticed two copies printed out and she gave me the second copy.

The experience here was by far the worst I’ve ever had at a dominoes. The service was bad and my pizza looked like crap. Avoid this place. It’s apparent they don’t care and there’s no...

We have had dominos several times before, but normally we have delivery, so we don't notice anything more than the food. This time, I was on my way home, so I called ahead and picked it up. The diner is open kitchen style, and there were two people behind the counter working. They were not super busy, but maybe because it was later at night, around 10, they were not very friendly, which is fine, just a pizza place. I was given my pizza and paid for it. There was no exchange of words, and after the exchange, the attendant walked away. The pizza were 6 medium style pan because they don't offer pan in a large. When asked why they don't do pan in large anymore, the answer I was just told it only comes in medium, which was obvious by them telling me it wasn't available in large. The food was rather cold when I picked it up, but perhaps that was because I was 10 minutes late to get it. The pizza itself could have fit in a smaller box than it was already in, and it had the sour smell of sour dough bread. Biting into it, the dough seemed like it wasn't done cooking. It's been a while since we have had Dominos, and after this, it will probably be longer before we...

I don’t know what has happened with this location, but it’s really gone downhill. This is the second time in a row that I ordered curbside pickup and had to call the store because they wouldn’t come out.

The first time this happened, I went inside and got my order, then I had to ask for garlic dipping sauce (that I had already bought) and the employee handed me sauces THAT HAD ALREADY BEEN OPENED! When I told him I would not give my family opened and possibly tampered food (I did not think I would have to be explain that to a reasonable adult, but I guess not), he made some lame excuse about the way it was stored. THEN STORE IT SOMEWHERE ELSE!

The second time I had to call and the store manager said I was not checked in, which I clearly was. They finally came to the car (after calling and alerting on the app) and as I drove away I realized they had not given me my complete order. I had to turn around and come back to get it.

Each time I walk in the store, the employees look flustered and unorganized, and each time I’ve tried to talk to them, I feel as if I’m imposing on them. Changes definitely need to be made at...