Starbucks — Restaurant in Redlands

I stumbked into the Starbucks with my timid bravado, ready to dive headfirst into the world of java delights. The familiar aroma of roasted beans hit me like a punch to the senses, waking me up more effectively than a bucket of cold water. The baristas behind the counter were like wizards of the coffee realm, concocting potions with fancy names that promised to transform mere mortals into productivity powerhouses. As I waited, I couldn't help but notice the eclectic mix of customers. Businesspeople huddled over laptops, students deep in concentration, and the occasional trendy hipster, all seeking their caffeine muse. I finally snagged my cup of liquid ambition, a venti caramel macchiato with an extra shot of espresso. The first sip was like a slap of euphoria—a surge of energy that made my taste buds do a happy dance. The velvety steamed milk was a comforting embrace, while the espresso provided a wake-up call that could rival a marching band. The decor was a blend of modern minimalism and cozy chic, with industrial lighting and plush armchairs battling for dominance. The hum of conversation provided the soundtrack, a symphony of caffeine-fueled banter and keyboard clacks. Yet, amid the chaos and the occasional overpriced latte, there was an undeniable charm to Starbucks. It was a place where the aroma of ambition mingled with the warmth of community. It was a hub where people from all walks of life gathered to worship at the altar of caffeine, united by their shared need for that glorious liquid elixir. So, there I was soaking in the cacophony of coffee culture at Starbucks. Was it a luxury or a necessity? Perhaps a bit of both. One thing was for sure: in this caffeinated wonderland, reality and fantasy blurred into a whirlwind of...

Not the Starbucks I normally go to but this one was on the way to where I was going. Went in the drive thru to place my order, the same order I get every day. Espresso with extra steamed whole milk. He asked if I wanted just a little bit of milk and I said no, extra please. He said he would have to charge for a latte I said no, I order this everyday and never have a problem. He said "well, they are doing it wrong then" so I told him even if I do it in the app it won't charge for the latte so not sure why he was trying to charge more. So I said I could do it on the app and make a mobile order then and he said "ok". When I got to the window they made me park to the side to bring it to me. Cindy came out to my car, gave me my coffee and then proceeded to tell my that all the employees had heard the interaction over the intercom and that my negativity and rudeness wasn't accepted at this Starbucks and that I'm no longer welcome back. Mind you I never raised my voice or was disrespectful all I was saying was that I have never had a problem with my order except for right now. Anyways I wouldn't go back to that Starbucks even if I could, the employees were not friendly at all. I would much rather drive a little farther and go to the one I usually go to, the employees there...

Ordered my fave- Iced Chai Tea Latte with Soy. Got it home and up-chucked 3 times before finishing, which was strange bc it's my usual. I looked at the bottom, and there were chunky yellow pieces floating around, and what looked like spoiled milk, that was stuck to inside of cup. Called and spoke to female manager who apologized and was kind. She told me to come back for a refund and they would make me another. When I got there some prick of a store manager commenced to telling me how "it is soy milk that I'd drank, and soy milk is made of this and what happened is there something called this... that goes to the bottom"- as if I didnt know what I'd ordered! I had to explain to him that I've been drinking soy milk for more than 20 years and know exactly what it looks like and also know that it doesn't settle in the bottom in chunks, turn yellow and crust along the bottom of a dish, unless it is expired! Won't be going back bc this prick seemed to think that he was smarter than me bc I'm brown. Explaining what soy milk is, like the a-hole he is. Do better Starbucks in your Diversity and Inclusion Training and implementation, so pricks like this don't reduce your...