Pizza Hut — Restaurant in Reno

The pandemic has been a trying time. I think most can relate. After spending 1 calender year in quarentine, a light finally glinted at the end of the tunnel, the vaccine was finally available to me, and I wasted no time in signing up. 4 weeks later, I was ready to finally cross the threshold into a favorite local bar.. one which I had not visited for over a year. My wife and I met and celebrated our newfound freedom over two delicious local beers and an appetizer. For a second, we were back to how things were pre-pandemic. It was a glorious 40 minutes inside the bar, which came to an abrupt end when our waitress warned us the Pizza Hut next door was towing everyone's cars. My wife had parked in their expansive parking lot, so she immediately ran outside to be greeted by a vacant parking place where her car had once been. A sobering slap of reality after a small peak back into what normal life once was... she was like a spring rabbit poking its head from its cold winter burrow, greeted by the warmth of the sun, then promptly skewered by a voracuous hawk and ripped from the warmth of the den, entrails flapping in the wind as she was lurched vertirtically into a vortex of regret and sorrow...

As I sit now, in an idling car, in a line of other idling cars, outside the closed gates of a random car impound lot on the outskirts of Sparks, at 1100pm on a week night, starring at the Pizza Hut "No Dine in Allowed" tag on Google, I am pensive. It is hard to comprehend the logic of having a parking lot of cars toed when your restaurant is only takeout and delivery. Hard to empathize with the pettiness and boredom of a Pizza Hut manager who would even call a tow company in the first place, and hard to rationalize the $330 fee paid to retrieve our car for such a minor offense.

In this moment, I feel that there has never been a more fitting time for me to review the first and last visit I made to the Pizza Hut on 7th. This was sometime in the summer of 2014:

I was young and my gut was a dumpster. Little Cesar's leftover pizza comprised probably half of my meals. On one special weekend, I made the choice to "splurge" and spend a little more to get a large Pizza Hut "Supreme" pizza, and a side of chicken wings. I remember signing on the credit card machine, carefully looping the "L" in my name around a squished/smeared bug on the signature pad. The first warning, regretfully ignored. My first of 3 mistakes. The order came up, I took it home, and immediately got into the wings. My hunger in the first few mins was immense; I was powering through the wings without a single care about the taste, or more importantly, the texture. This was mistake #2. After my instinctual feasting had tamed down, I came to realize the flavor coating my mouth as an oily and tangy ammonia-rich film.. like Buffalo sauce cut with Great-Value bleach. Then came the texture... it reminded me of the scene from Breaking Bad when Jessie dissolves a body in Hydrofluoric Acid... the gelatinous and blistering meat just slopping off the bone...somehow simultaneously under and over cooked. Mistake #3? Finishing the meal despite my gut actively warning me not to.

The end of this story is a picture I don't want to paint... but if I had to, imagine Van Goh's "Starry Night" sky painted in shades of orange and red on a porcelain canvas.

That was the one and only visit to the 7th street Pizza Hut. All said and done, the food may be straight rat poison, but at least they're building a strong sense of community in the...

If I could give zero stars I would. Worst experience ever with a pizza place. We ordered pizza and pasta, but it took an hour and a half to receive. We ordered it online and then received a call 30 minutes after it was placed saying they were going to call our order for not putting an apt #. So for 20 minutes we tried calling back and kept sitting on hold, then were sent to a call center and were told they couldn’t help us with the order we would have to call the store ourselves. YET the number to call that was listed for the store was for the call center. They ended up call us again 10 minutes later saying they needed an apt # after trying to explain its gated we would have to meet them at the gate. They said “well your order is still a bit out they would call when they arrive for further directions. An hour later we received our food. To be fair our driver was friendly and patient with us! The best part of this was when I was about take the first bite of pasta I pulled a Long black hair out with a noodle.🤢 our pizza was weirdly arranged in the box like someone had separated all the slices and threw them back in. I won’t be eating here again or giving Pizza Hut my money again. After reading everyone else’s reviews I am appaulled. I won’t be eating anywhere without reading the reviews...

There is no way I would ever recommend this Pizza Hut to anyone. This is the second time that I have given them a chance and both times they've been over an hour and 35 minutes just to deliver the pizza the last experience it was 7:20 when I placed order and didn't get my pizza until 9 and my kids had to be in bed for school. We called the place 35 times and they kept sending us to answering service and I asked for Cracked Pepper and Parmesan and they said they are all out of it even the delivery guy expressed his apologies and said he don't know why they handle the calls that way that they don't answer any of them and that he's so sorry. Both experiences was the same delivery driver and the delivery driver is the only positive thing there was. The food when it got to us was cold and the bacon has fatty pieces the ingredients seem like they're old or they're not being kept cold properly. We got stuffed crust pizza and it was like this slimy paste it wasn't even like cheese. My kids and I and my husband have had stomach aches all night and day and I know it's due to this experience at this particular Pizza Hut. I really think that the corporation should check into this franchise because something is definitely going...