Pho Rolls — Restaurant in Renton

Horrible Customer Service. My family and I had just came back from watching my youngest play in a soccer game in the RAIN. We decided to eat out in celebration of the soccer season finally starting. We saw PHO ROLLS from the parking lot of the Safeway and decided we could use a hot delicious bowl of PHO 🍜 we then looked at the Reviews on Google and said SURE WHY NOT. When we walked into the restaurant we immediately felt unwanted because we hadn't got greeted upon entering, we took a set anyways because I didn't want to assume and I needed to get a better feel for the atmosphere. As we set down at the table we still weren't greeted, the lady walked over and handed us three menus, I personally looked up to greet her by saying HELLO but she just walked off and didn't even ask us for anything to drink. She came back a few minutes later and said are you ready to order then again said HELLO thinking maybe she didn't hear me the first time. I said I would like to order shrimp fried rice , she then stated they don't have shrimp fried rice and walked away without saying anything or even suggesting something different or still asking if we wanted something to drink. So I had a discussion with my family and we decided to leave. I'm completely Appalled and disgusted by this Restaurant. I try to make it a point to support small businesses because I know they got hit HARD during this pandemic. But this place treated my mom, teenage girls and I like our money was NO GOOD HERE. So again I'm completely Disgusted appalled and shocked. SHAME ON YOU PHO ROLLS,...

After a very long day, I was bummed that when I walked into Veit Phoody nearby, the staff told me they were closed. But man was that the best thing ever, because I found this place instead! This place's Pho is better by far!

The large pho was the largest bowl of Pho I've ever seen, and only for $15! At first I was worried there weren't enough noodles, but the bowl was so big, there was absolutely plenty for me.

The staff were very friendly and I really appreciated them coming over at appropriate times rather than those places that check in midbite or when you're clearly not done😂 Without even asking the staff were kind enough to pack up my leftovers and separate my noodles from my broth!!💜💜

I know it's small but I really appreciated the water was ice water and the free hot tea was a nice touch (a bit strong for me, but still good)

My only con to this place was the music was pretty loud/overwhelming for 9pm on a Tuesday.

All this to say, though I live 40 mins away, but I will be stopping here whenever I'm in town and recommending it to my friends who live nearby. Delicious Pho, in a GIANT size, for a great price (all in with tax on $17)!! Great staff, quick service, free tea, and on top of it all they are open till...

After almost a year since last visit to "PHO HUT" Came back and noticed new people running the restaurant and new name "PHO ROLLS". I was greeted nicely and seated right away, the restaurant was quiet the music was different than the other owner and there was only a couple people eating, Ordered the Large seafood Pho and Noticed the portion was bigger than before. I noticed a difference in the taste but it was still good just not as concentrated and less garlic also no mussels, less shrimp and a lot of fish balls that were a little softer.. I will come back to taste the regular house special I had most times before. If you compare the customer service this new people are much better. The other owner just wasn't always nice but the Pho was really good and consistent that was the only reason I kept coming back. 3.5 stars for Pho Rolls for now. Nice staff but Pho...