Starbucks — Restaurant in Revere

Terrible Starbucks. I went in for my regular order mind you i am a manager myself at a current Starbucks location. My order was incorrect so i tried to guide the partner making my beverage through it ( i told her im a manager/barista myself and she continued to tell me i wasn't after stating my store number ) she had a nasty attitude, refused to remake my order because it was " correct " which mind you is against Starbucks policy considering were supposed to make the moment right and create the third experience& assume the best in others and this was far from it and then continued to argue with me in front of everybody in the store. This was highly inappropriate, the entire staff needs to be retrained on customer connection. Manager apparently didn't want to hear it either or reach back out to correct the situation so here i am leaving this review and contacting corporate. Save your money and go to another Starbucks that takes pride in their company, store and the...

Firstly, let me start by saying I’m a diehard Starbucks girl. I spend thousands of dollars a year on Starbucks.

This location has been awful since it first opened. Every drink I’ve ever ordered besides maybe one has been made wrong. They do not know how to make cold foam either. I have shared my concerns with multiple managers who have no training in customer service. The staff are teenagers and young adults who have no basic human interaction skills. I have complained via the customer service on app and in person and it never changes.

Funny how ever reply on google is the same general reply, really sad they don’t value their customers. Whoever owns Starbucks are millionaires and that’s because of us, the customers spending $7 on a terribly made drink. Don’t bother with a generic reply, I just won’t be returning neither will my family. Your...

I walked in and ordered two drinks from the mobile app, and the lady took HALF AND HOUR to do my two drinks. This didn't happen because they were super busy, this happened because the lady was literally ignoring my order. I saw how she put the sticker with my name on two empty cups and then she proceeded to ignore them just to continue with the other orders. People walked in, ordered at the register and got their drinks while I was still waiting for the order that I had placed 30 minutes ago. I think it is very obvious that whoever orders first should get their drinks first,...