Zullee (Kabob House) — Restaurant in Richland

EDIT: The manager saw this review and called me that evening to sincerely apologize. She explained the circumstances, and sent me a $30 gift card. We ate there again tonight and had a MUCH better experience! The staff was knowledgeable and attentive. Our food was hot and promptly cooked. We decided we loved the gyros, fries, chicken shawarma, and Greek rice. The avocado bites and lamb kabob were a bit bland for our tastes, but not bad. And the BBQ tomato was delicious, as was the side salad. I'd definitely come back for a gyro or the shawarma.

This was our first and only time coming here. I called in an order for 2 gyros with fries and fried avocado bites. It took over 9 minutes to order because the woman on the phone kept having trouble ringing up the order. She kept groaning, sighing, and saying "just a sec, I know it's in here somewhere". I show up at the restaurant 10 minutes later and the food isn't done, which is fine. The lady asks me to take a seat and I say I'd like to pay now because I'm in a hurry, my teenage son was waiting for me to pick him up. I'm told it'll be just a sec. Meanwhile a man comes in and the lady proceeds to chat with him about local places to eat and I see my order get placed on the counter. So I stand up front by the register with my cash in hand waiting patiently. Finally the girl (after taking the next guys order) comes back to the register and asks another employee if she can take payments yet. The other employee instucts her to count her till. So without even acknowledging me, she proceeds to count all the money in her till. My food is still sitting on the counter getting cold, and I'm still standing there with cash in hand. After counting her till she tells the other employee that there is a $10 discrepancy. The other employee without acknowledging me asks her "is she waiting to cash out?" At which point I say, "yes I am, and I have exact change here." The employee says sorry, then tells the lady to count again. There is still a $10 discrepancy. So the lady says here let me count it. At this point I remind them that my son is waiting to be picked up, and I have exact cash. They didn't respond as they start counting together. So after waiting nearly 30 minutes I turned around and left the store. Seriously unbelievable. Worse customer service ever. We ended up driving down the road to Apollo and getting our...

At the corner of Duportail and appetite, there’s a bowl worth your $12.99. Zullee serves it deep and honest, a base of house-made hummus so smooth it feels like a promise kept. Romaine crunches like fresh gossip, while the red cabbage and carrots bring color and snap. Tomatoes and English cucumbers stack on top—bright, clean, unbothered.

Then comes the star: chicken shawarma. Spiced just right, roasted until the edges catch a little char, it lays across the greens like a story that’s been told for centuries but never gets old. Pile it together with the grains, and you’ve got something hearty, something balanced—food that works as lunch fuel or end-of-day reward.

The place hums with a quick-serve rhythm, but there’s room here for conversation, too. That’s thanks in no small part to Jennifer. She knows the food. She knows the service game. And she treats every order like it matters—because it does. In an era of QR codes and shrugging cashiers, Jennifer makes the difference.

Zullee isn’t pretending to be fancy. It’s fresh, it’s filling, it’s priced right. And in a town where too many bowls taste like committee meetings, this one sings with...

First, the food I had here was amazing, I ordered a chicken shawarma on its own with hummus as a topping. I’ve never had a shawarma, but I’ve always been recommended to try it by my Arab friend. It was so damn delicious, I don’t think there was one crumb left on my plate. And their Italian soda is a nice addition too especially the cucumber one which is what I got. I can’t really specify the taste of the shawarma as it was like an explosion of flavors in my mouth. You have the hummus, the sauce they add, the chicken, the lettuce and the onion all at once and together they make the Dream Team of foods.

Waitress was really nice and surprisingly we were the only people there so I can’t say how they deal with a full house. Only took 10 or so minutes for us to get our food and our waitress checked on us maybe once or twice throughout our time there.

The atmosphere is very Mediterranean based with the table cloth having Arabic patterns and the overall structure of the building comparable to a house anywhere in the Middle East.

Overall don’t get why Richland is sleeping on a...