Chain outlet offering build-your-own takeaway pizzas, to be cooked at home.
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I do not enjoy giving negative feedback (quite the opposite), but this one is truly deserved. My 5/12/25 visit to this place was quite frankly the worst customer service experience of my 50+ years on this planet! It involves assistant manager Nicole, who claimed to have consulted with store manager Lindsay. Ordered 2 pizzas & 1 turned out horribly wrong — to the point that it was inedible (had ZERO to do with how I cooked it). Way too much sauce was applied & it was like mush. We tried cooking longer than instructed, but the toppings were still sliding off the dough & all u could taste was sauce. We had to order a replacement pizza from Papa John’s (Murphy’s was closed as we prepared our meal just after 8pm). I called the next day & explained all this. I was told that there’s NOTHING that could be done for me (noting that I offered to return the whole botched pizza). So the management team chose neglect & risked losing a customer & bad feedback over replacing or reimbursing 1 single pizza (over a bit of dough & a couple toppings…really?!). Just WOW! I’m embellishing nothing here. This is EXACTLY what happened, which has caused me 2 days of stress. I’m simply overwhelmed on how this was handled. Consumers BEWARE: this place does NOT stand behind the quality of their product. Just...
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I was sad to see they left Hinesville, so while in Richmond Hill I swung by and got 3 pizzas for dinner. The 2 boys working were friendly with great customer service, I do wish though that they would wear hair-nets or pull into a ponytail since they were working with food. The ham on my Hawaiian was chewy and did not taste right at all, the stuffed chicken bacon ranch was totally disgusting and tasted like bad ingredients. The pies were NOT what I remembered them to be and will never...
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Not good! One star is too many!!!!
Expensive. Bought it anyway. Brought it home had to cook it. Then the results were like a frozen pizza taste!
Taste like Digiorno frozen supermarket pizza!
I would not recommend this place to anyone ever!!!!!!!!!!!
Better taste and price if you go to little Caesars.. Dominos..or Pizza Hut!!!!!
But if you want real New York Stlye Pizza Go to River Boat Pizza on Hwy 17 across from walmart!!!!
Trust Me.....Listen to the boy...
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