Long John Silver's | A&W — Restaurant in Richmond

I haven't been here for several years. I wasn't sure at times if the dining room was open. I just saw people going through the drive thru when I went to Kroger. I decided to stop by one night. I ordered the 2 piece Fish Combo with Coke Slaw, Onion Rings, Hush Puppies, Crab Cake, and a Diet Pepsi. It was very good. I will probably be back. I just wish they had an app. UPDATE: June 12, 2024-I finally found they got an app, and I decided to try it. I ordered a Fish Sandwich, Onion Rings, and a Diet Pepsi. Since this was my first order, I got the Fish Sandwich for free! This was great! My meal was delicious, and I will continue to use the app and order from here. UPDATE: July 7, 2024-I ordered from the app again, and I ordered the 2 piece Chicken Combo with Onion Rings, Hush Puppies, and a Diet Pepsi. The chicken is just as good as the fish. The food was all very delicious. The food and the app are all well worth it! UPDATE: July 23, 2024-I again ordered from the app, and this time, I ordered the 2 piece Fish Combo with Waffle Fries, a Diet Pepsi, and Cheesecake for dessert. The meal was delicious, especially the cheesecake. Long John Silver is becoming one of my favorite places! UPDATE: September 25, 2024-I ordered from the app the 2 Fish Tacos Combo with Waffle Fries and Diet Pepsi. The Fish Tacos were good, but they would be better in a hard shell, like regular tacos. Overall, the meal was very good. UPDATE: December 10, 2024-I decided to try their Lobster Bites Combo. The combo included a piece of fish, a savory side, two hush puppies, Lobster Bites, and a drink. My savory side was Waffle Fries, and my drink was Diet Pepsi. Lobster Bites are bits of lobster cut up and fried. I have never had them before, but they were delicious. The whole meal was delicious, but I wish there were two...

ATTEMPTED to eat here. It was 7:50pm. According to the website it states that they were open until 9:00pm. As we parked and got out of our vehicle I could see 1 employee laugh and was talking to someone inside. As we walked to the entrance you could see another employee rushing to the door. As I reached for the door she grabbed the door and pulled and proceeded to lock the door. She didn't bother to say anything to us. Not sorry the dining room is closed nothing. There was another gentleman right behind us that also thought it was open until 9 as well. What made it worse you could see the 2 employees inside laughing as we got back in our vehicles. Needless to say we will not be back to this one with RUDE employees...

Only a 3 today, Based on the Drive thru guy... Very unfriendly! By unfriendly means, when a customer says Thank You, He should say You are welcome... This guy did not, handed bag to my husband and walks away from the truck. Just rude! I also think crew members need to clean up some when you are working with Food, Don't need to look dirty and long hair on guys working with food. Such yummy shrimp and fish at a high price to have unprofessional people serving you and all of Richmond, Indiana knows the building needs cleaned up and so does staff... Reviews are for honest experiences and It is what it is. Hopefully management will get the mop and broom out and get some...