This is my first visit there since the Food Truck days. I’m going to give them a call before I write this review.
Edit: called and asked for Manager, I was told manager wasn’t available, however, the guy that answered NEVER asked was there anything that he might can help me with.
Here’s my issue. I ordered Curry Chicken which was excellent, Oxtails which I can tell was sitting in some sort of prepackaged gravy, never again. Also, I’m disappointed that the rice tastes just like prepackaged Uncle Bens rice or some kind of precooked prepackaged rice. I could tell because I can cook and comes from a family of cooks. Then too, I’ve cheated using the same rice before except I rinsed mines off because it’s sitting in salt and preservatives. This really messed up the dishes. The rice & peas is a huge part of the entree, therefore, I’d probably never return. Plus it’s deceitful to do that considering some of us , like myself have to watch out salt intake due to health issues. The coco bread and beef patty was good and fresh though. To the OWNER: you should probably correct this because you can’t fool everyone. I never had this issue when you had the food truck in Shocko Bottom. I understand that you’re doing MASS production, but the same thing it took to get your customers is the same thing it takes to keep them. Some of us can tell the difference in tastes between fresh cooked food oppose to prepackaged . And spent dam near $40 by the way. And one more thing, i almost left before I ordered anything because I saw one of y’all OUTSIDE with your Apron on. A cook should NEVER wear their apron OUTSIDE of the cooking area unless you’re simply serving a guest and going back in the kitchen
Editing AGAIN after reply: I’ve read through the comments after your reply (OWNER) I noticed, y’all never take accountability when someone is disappointed in the food we’ve spent OUR money on patronizing your establishment. But what I do know is that was the worse Oxtails I’ve ever had and the WORSE rice and beans ever. In comparison to the Jamaican restaurants in this Richmond area. Sometimes it’s a good idea to take the constructive criticism and try to make things better. You’re basically saying, the ones that complain about unsatisfactory don’t matter in comparison to the ones that didn’t. Trust me, not everyone takes the time to review, but instead just won’t return. I notice many people has also complained about customer service, Not once has it been addressed because it’s obviously a problem. You have a Big Head attitude, based off your replies, very cocky. I can see you closing your doors sooner than later. God don’t...
Read moreMy husband and I happened to find this spot via a Tic Tock video. The restaurant was clean and the music and decor transported us back to our trip to Jamaica. It is located in a great residential are surrounded by modern apartments. There is sufficient parking considering the moderately sized restaurant. It was clear we found a gem because there was a good amount of people coming in and out of the restaurant. We decided to try it while visiting our daughter in Richmond. The food was delicious! The staff were friendly and attentive. My husband had the large oxtails and loved them. The portion was a good size for oxtails. We also had coco bread and plantains. The coco bread was soft and fresh. The plantains were sweet, soft and had just the right amount of char from cooking. He had the fresh made fruit punch which was good but a tad to sweet to me, but he loved it. It reminded us of a rum punch without the rum. It is worth trying. I had a bottled ginger beer, which put American ginger beer to shame. I had the small island fried chicken. That was my mistake. I should have gotten the large. The small is really small but the taste was wonderful! I bought an extra side of the chicken because it was so delicious! My husband also bought some chicken to take home for dinner. So needless to say, it was delicious. The island fried chicken must be their own recipe because I've never seen it on a Jamaica menu. It is battered fried chicken with a sweet and tangy ginger sauce. It is delicious! We will definitely be back the next time we are...
Read moreI would like to say that I purchased the curry goat which was delicious in the way it was cooked, however the curry and spice was a little subtle.The goat was tender enough to eat and the curry color was there. I am aware curry is not extremely spicy, but I believe the flavor of spice should’ve of been enhanced. I also brought oxtails, and the oxtails tasted like it had been sitting in a steam table and had been soaking in the jerk juice, which was not great in the jerk flavoring, it had a more sweeter flavor and it over powered the jerk, which is surprising. It wasn’t strong enough. The goat was better than my oxtail if I had to compare. This is severely disappointing. This is hard because I love giving our community an uplift but the dissatisfaction in spice and the confusion in flavor was very surprising. I’ve eaten at Jamaican house all my life and have tried various other Jamaican food and cook them myself as a chef. I wanted to be taken to a place closer to Jamaica in my mind and was instead brought to a place tourism. I’m only speaking on the dishes I’ve had today and cannot speak on the many other options they had on their menu. I will be giving a second thought to trying other items because in hindsight maybe they had a bad day.
If you would like to visit this place I say look the menu over very well. Give it a thought and please, ask how it had been before they cooked the item your...
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