Waters Edge Cafe — Restaurant in Ridgewood

This used to be a great business, but this year service has been terrible. Last week, I ordered dinner for my kids and they told us it would be 10 minutes. 30 minutes later, they still hadn't gotten our order ready and when I asked about it, it turned out they were making things wrong. They had made us chicken sandwiches instead of the chicken tenders that the kids had wanted. So that took another 10 minutes to sort out, and there was no apology about making the mistake. Nor were we the only one who got the wrong order because someone else came back with a cheeseburger saying they had ordered the grilled cheese. If they had been really busy, I might have understood the delay or mistakes but not the lack of apology, but they weren't even that busy. They were mostly standing around and taking their time checking order slips and figuring out what they were supposed to make. Today was no better because at lunch time, they couldn't figure out how to change the tape on the register and let a big line build up while they spent over 15 minutes fumbling around. I know that good help is hard to find right now, but it really isn't an excuse to let service lapse so much. Having a monopoly on food at Graydon isn't a good reason...

Place is run by kids. They are friendly, but slow. They don’t seem able to prepare multiple orders at one time. Shouldn’t really take 1/2 hour to get a burger, especially when no one else is waiting for food. Food is fine. No really healthier choices, but that in itself is a choice the place makes. I appreciate the free ice water. But bottom line is that the kids are not being trained to work efficiently, so they seem inexperienced and casual. Operation feels sleepy and it's too bad. I love this pool. There is something really nice about having lunch outside by the water. Maybe I will just have to bring my own food...

I love legacy hospitality joint venture this past summer with graydon pool. Their menu is simple summer foods but outstanding! I had the chance to meet with vance, tatianan and randi a few times and they were always friendly. They often featured a special that they knew exactly how it was made, and substitutions if possible. Salads are fresh with...