Starbucks — Restaurant in Rio Rancho

I just want to say that being a former barista myself for the Starbucks corporation, that this Starbucks is one of the best Starbucks I have ever visited. I always took a lot of pride in making the drink the way it looks in the picture and that is one of the numerous things I get with this experience at this store. The staff is extremely friendly, they always make my drink to perfection, in a timely manner and hand it off to me with a smile, a thank you for coming into Starbucks and have a great day! I spoke with the manager Hayden to compliment the baristas and the quality of the drink which I received and she informed me that she actually trains her baristas to always hand off the highest quality drinks, no matter what with no exceptions!! This store is 25 minutes out of my and on the way on the way here I pass two other Starbucks stores. But I can definitely say that extra time to get to this store is not wasted and is actually well worth it for the whole experience. I want to say thank you to the manager Hayden and the staff at this store for doing such an exceptional job, you are outstanding and you deserve all the recognition for the jobs that you are doing to always take care of the customer and put out those amazing drinks. Thank you for making my day,...

This location is closest from home for me but least professional at the same time. Not sure why but randomly closes from time to time while other nearby Starbucks are open. Also seems to struggle much more than other locations as well. I went into order a drink and the person who was taking order was busying chatting with someone, completely ignoring me and other customer that was in the line and it took just as long to get my drink. Instead of saying certain ingredients are not available for my drink so I can choose different drink, they just made drink with what they had and gave it to me while charging full original price. This happened several times so I just decided to drive to another Starbucks little further away and they had all the ingredients with them.

I was really happy when this location first opened, but not...

Usually I never have issues with this store but I put in an uber eats order & they did not seal my drink. They also left out my lime bar. Which was an extra $3.50 on top of the $16 I was paying for the drink/delivery. Why wouldn't you seal A DRINK for an UBER EATS order? Like how am I supposed to know the delivery person wasn't messing with my drink? The manager or whoever answered the phone even admitted it was a mistake on their end. Apparently they won't be able to refund me either since my order was processed through Uber Eats. I used to work at walgreens across the road & their customer service isn't much better so I'm really not surprised. All the businesses in the area seem to need people that actually value the time/money of their customers. Probably won't come back...