Dutch Bros Coffee — Restaurant in Ripon

I get the whole business model behind Dutch bros is being young cool fun asking how your customers are doing and west are they up too and pretending to care. That's cool and all but I mean come on keep the talking down to only a couple minutes a car I came to this location which is in a very busy commuters route, they're were only 4 cars in front of me and these employees were talking to some lady in Volkswagen forever. At first I thought she had a big order but no they gave her just two drinks literally took like 7-10 minutes then next are pulls up they get their drinks also within 2 min of pulling up but they talked for another 5 min after that it took so long that I just left because I was gonna be...

I have had the same experience as some others who have rated here in that, I have had my choice of drink actually challenged by your staff🤯WTH?!? I will order whatever the heck I want, whenever the heck I want. I will pay for the drink and you will make the drink and serve it to me. That is what your job duties entail. Your duties (obviously) do not include your personal commentary about anything involving the customer's decisions🤯Better training of your staff is needed. I am a daily customer of Dutch Bros because of their great customer service, so yeah...

Didnt even get to order. 530pm on a weeknight drive through empty pull up to order, nothing. Hmm, maybe i need to be at the one closer to the window... pull over there.. i can see employees still nothing. Figure they dont need my business and left. A lil exhaust rev on the way out about made the employee sitting on the window ledge at the drive up window talking to her coworkers about pee herself so at least...