Starbucks — Restaurant in Ripon

I’m a first time customer. Today Dec 8, 2020 (Tuesday). I was not treated respectfully. Now that I think about it, I was not treated respectfully yesterday as well! Dec 7, 2020 I had a craving for hot chocolate! So I said to myself “let’s try starbucks”. I’m a trucker so I could not go through the drive thru. Tapped on the front door a woman hand signals not open yet 11:00 am, I’m like okay. So later that evening wanting to be loyal I returned it’s 5:15pm I’m at the drive thru window she says “sorry we closed at 5:00pm”, So I’m like okay. Loyalty. . . I go back the next day Dec 8. Appropriate time it’s about 1:30pm. Again I’m a trucker, so I go to the window and the cashier says “you have to have a car.” Wait what?? Last night at 5:15pm STANDING AT THE WINDOW, It was “sorry we closed at 5:00pm.” That was not a problem I understood that. Next day I’m here now at a appropriate time but now I have to have a car? As a trucker it’s already hard on the road for us. We like things that make us feel “home like” or “homie.” I’m on the road 2 months at a time. To be denied for various reasons but yesterday it was this reason and today it’s this reason was a sign to me that I was being frowned upon. We are not flashy SuitTrucking. We work! Hard! To deliver your goods to your back doors ACTUALLY. The experience was ridiculously. My bottom line is I WILL NEVER SPEND MONEY WITH ANY STARBUCKS. America 🇺🇸 RUNS 🏃 ON DUNKIN!! I will spread the word to anyone who would listen that Starbucks do not respect loyalty and do not appreciate hard working people. Remember 70% of the United States economy DEPENDS ON TRUCKS to deliver. Last I checked a train or plane DOES NOT pull to the back door of a Starbucks. Same manager BOTH days. It was her that was behind...

This is the worst Starbucks myself and my SO have ever been to. First of all they are the slowest store i have ever been too, the only reason we go here is because it is right around the corner from our house.

Second of all My SO did not like the way they prepared her drink it had the distinct taste and smell of "BAD MILK", the barista CASEY (and I hope you read this because you are what is wrong with the service industry) argued with me about the quality of the drink saying that using bad milk was IMPOSSIBLE because they receive their milk daily and that my SO clearly just did not like this type of drink (which btw is her usual drink) . I have worked in the service industry for over 10 years and the one thing you NEVER due is argue with the customer over the quality of your product, you reply with a simple "I'm extremely sorry that we did not meet your expectations how can we make this right?" and then you do exactly what the customer requests. "The Customer is ALWAYS right" something that seems to have been forgotten at this particular location, Because i have never encountered such disregard for customer service at any other location we...

Not that good of service. I went in 5/26/15 at 08:30 and was not greeted at all. I didn't feel welcomed there. The cashier would cut me off while I'm giving my order and i have to ask for my receipt or I wasn't going to get it. The drive thru was pretty busy so I guess that why I had to wait so long in the lobby for one drink. When my drink was ready. I told the lady thank you, she ignored me. So I said it louder to where everyone at the counter heard me. Then she acknowledged me and told me thanks for coming to Starbucks, have a nice day. I just think that should've been automatic upon giving me my drink. Despite the rush hour in drive thru there was enough people working there to where some could greet customers walking in, if not I'm sure the cashier should. I've been to many Starbucks across the country and not all of them are like this one. I rated this Starbucks at 2 out of 5 because the coffee wasn't bad. Hope this...