Taco Bell — Restaurant in Ripon

You really have to try hard to get 1-star with me. Where to begin. Ordering in the drive through:

1. out of sausage for the breakfast boxes;
2. coffee machine was broken so we ordered a Dr Pepper but they were out of that, too. Ordered a bottle of water instead...no bottles of water so we were given a cup of water.
3. Ordered some sort of red drink for one of the kids but that was unavailable, too
4. forgot to give us a drink until reminded before we pulled away
5. we pulled away foolishly without checking our order. I get a little anxious thinking I'm holding up the people behind me. But, they forgot 2 out of the 3 orders of Cinnabon things along with napkins and sauces
6. parked in the parking lot for the wife to go in because she's more patient but the lobby was closed soooo we waited back in the drive thru
7. finally got up to the window and explained that they forgot 2 orders of the Cinnabon bites. An employee hands us one bag containing two little Cinnabon bites. Not sure how many are supposed to come in a order but the bag they initially gave us had 5. Explained this to the employee who looked lost
8. asked for the manager who eventually came to the window. She explained that they must have put all 3 orders in one bag which didn't make sense. She then gave us cinnamon twists because I'm assuming they were out of Cinnabons which would have made sense since they were out of everything else

From start to finish, this experience was a cluster f* and it'll be the last time we visit this store we...

Staff needs to work on their customer service. They dont make eye contact or have any personality. A guy got there after us and had to shout several times to try and get someone's attention to place an order. He wasnt rude at all.

Placed an order on the mobile app at 11:52 said it would be ready in 5 minutes. Two people ordered after us and got their food before us. At 12:07 we watched them finish making our food then move it from one counter to the drive through counter. It sat there for another 5 minutes before someone came out and asked if we were there for a mobile order. She said they were working on it then walked away. Was another few minutes before she brought it over and all they did was fill the sodas. Absolutely ridiculous. The food was good, usual Taco Bell standards. Except my pathetic excuse for...

Riddle me this TacoBell. You build a location directly nextdoor to 2 truck stops and 2 truck repair shops. 3 of the 4 are open 24/7 with drivers coming and going all night. How is it that when I checked at 20:10 the front doors are locked?

'OK whatever' I say to myself and then go to the drive-through on foot because I can't fit my 70+ft semi truck in your driveway.

The girl at the window said she wouldn't take my order because it wasn't safe.

I'm a woman myself and can understand the front door closed after a certain hour. But to lock the door and then not do business with the truck drivers who all have to go over on foot only to be refused is ridiculous. When a huge portion of your money comes from drivers and then to actively rebuff...