Chipotle Mexican Grill — Restaurant in Riverbank

The young man cooking came up to the counter and ask me if he could help me with what seemed as an attempt to intimidate me. I thought he was going to start my order. The other young man doing the servings said that he meant what was I doing taking my photo of the very backed up cleanliness of the kitchen. I told him his grill looked horrible. His excuse was he just took off the meat. I've never seen a grill like that let's just say 40 years. Even when I cooked for Chipotle we never had our restaurant like this one was. I've been to Chipotle in a lot of other places and states. I know my way around a kitchen working as a young adult. My first job for someone other than my family was in a old school drive up hamburger hop. I earn that job and was the cook at 14. I'm writing this not to put anyone down. Just saying I have been around a kitchen to know when something is pretty bad. I also didn't think any type of intimidation or hostility was necessary. It did not have any effect that may have been the goal. Pots and pans were in desperate need of attention. Maybe they were short handed or something. But the grill should never look like it did. I know from experience that Chipotle has high standards and any regional manager that would have walked in would be not be happy..... I was just very surprised. The photos don't show how badly...

I'm pretty disappointed with this location. I went to grab a quick dinner tonight and am not too thrilled about it. It was kinda busy, so I understand how it can get when it's busy. I got the bowl with the new chicken el pastor, which was fine. I realized when I got home that I was charged for queso, which I did not add on. I should have checked the receipt while there but was in a rush, so that part is on me. When I started to eat, I felt something hard which threw me off. It looks like I got a part of the avacado seed in it, which I was not thrilled about at all. It also is pretty upsetting considering there is an extra charge to add avacado. I probably wouldn't recommend coming here as the...

I said hello as I walked in to a girl working there who ignored me. So that was weird. When I got my food it looked all mixed together, except for the space where a scoop of avocado was, like it replaced the rest of the food I should've gotten. The guac was actually too salty but the worst part of this sloppy mess was that some of the grains of rice were uncooked and hard as rocks. Worst chipotle experience ever. Never going back there. The one in the riverbank area, o figured it would be good but it was actually the worst one I've ever been to. Waste of 13$. So in this photo, what you're seeing is how my food looked when I got it, two minutes later. I didn't mix it all up like that 🤮...