White Fence Farm — Restaurant in Riverside Township

Where shall I begin? Let’s start from the top shall we. We enter the restaurant, ask for table for 3, the greeter tells us what room to go to but not how to get there or where it is. The decor is from the late seventies possibly early 80:s. The carpet appears to have been there since the place first opened. Next. Is a demographics issue. 95 percent of the diners are elderly which means the restaurant is only drawing in older customers. Not that I mind older customers. The problem is if this restaurant fails to attract younger people they will not last long. The fourth issue is the menu. They have family style bowls filled with canned beets and an onion, coleslaw, corn fritters., and this strange kidney bean salad. It’s an odd assortment. The only thing we touched were the corn fritters. We order the fried chicken dinner which comes with one side. I chose the mash potatoes and gravy . My significant other chose the Mac and cheese. The mash potatoes come from a box and I am sure the yellow weird concoction called gravy was from a can. The mac and cheese was probably pre made frozen Stouffers. My best guess. Anyways the only thing they did right was the fried chicken. This restaurant needs to scrap the weird beginning family style bowls. I would suggest home made biscuits, butter and homemade jam for the table. The sides should be fresh homemade mash potatoes, corn on the cob, homemade mac and cheese, fried okra, and grilled asparagus. A fresh new menu and an updated decor...

I was there today and I do feel for the employees, it was hotter in there than it was outside and today was a high of 100 degrees . The food is tasty and the chicken is made fresh to order. But what I saw makes one think how many get sick after eating here . They all take turns ringing the register, and there was mostly credit card transactions while I was there , but then a man paid with a lot of change and bills. So the guy preparing the food , touches the cash / change , doesn’t wash his hands and goes back and touches the food boxes, tongs, ect. Then while that was going on the only last there today , coughed in her hands , are you serious ? Cough in your arm away from the food and go wash your hands. So then I see the one packing food then goes in the back and gets his cell phone and I’m sure that’s not sanitary and goes and handles more food. So if you get sick from here ever , you will know how and why. There should be one cashier and you don’t handle food . Also washing hands wasn’t down by any of them there, while I was in the establishment. They should be wearing gloves , and so no cross contamination, remove after touching food items that can’t be crossed . Please speak to your employees and emphasize how important handling food and money don’t mix and money has so many germs and diseases. Staff please wash your hands . Also , don’t use your cell phone and then go touch customers...

We went to White Fence Farm on Mother’s Day to pick up a simple 8-piece meal after a long day with family. When we arrived, someone was already getting a refund – that should have been a red flag. It took a few minutes before we could even place our order, only to be told they were out of fritters and shrimp. Okay, fine. We sat in a crowded waiting room while they called order 34. We were 49. The kitchen was moving painfully slow, and the fryers were smoking up the whole area.

After 30 minutes of waiting, they announced they were out of fries. That was it for us – we canceled our order and joined the line of other people getting refunds. They were only at order 38, and people in the waiting room said they’d been there for nearly an hour. It felt like being stuck at an airport.

I genuinely love the food here, and the staff are usually friendly, but the wait times and lack of preparation are unacceptable. It’s frustrating that management didn’t plan ahead for a busy day like Mother’s Day. Unfortunately, this isn’t the first time we’ve waited far too long for chicken. Great food, but not...