I was over charged for a drink (mind you it was a grande) that normally only cost me around 5$, the person taking my order was really unprofessional, she even answered her phone as I was giving my order! no one has ever had a problem with the way I order my drink or the inclusions (it's only 2 things), but she did? sure the drink ended up good but she knew what I was going for, yet still placed it in differently, I think that's why my price was so different. To top it off as she turned away from me she talked about my drink pretty loudly, saying "ugh, why do so many people want this? it's gross" this one of the closer starbucks to me, and it's in the mall, that's just a bonus. but this one incident is making me never want to go back to...
Read moreMost of workers are nice and gave me good service but the manager(I think she is the manager) is racist. She was doing cashier and she was smiling, super nice to Mexican & American custmers before me, but she stopped smiling she was super super rude when I went to order. I think she did it to me cus I'm Asian. Every time when I order something from that manager, she ignores me or she does mistake on my order and never apologized so I literally stop going there when she is doing cashier. This is not accepted especially she is a manager even if she is...
Read moreEverything was great except my caramel macchiato was more than $8 when it’s supposed to be around $6. (I just asked for a basic one with no add ons or anything) I thought Starbucks just raised their prices but when I got home and looked at my order history on the app, the barista added a bunch of stuff onto the drink that upped my price. He seemed nice enough and I don’t know if he did it on purpose or not but it did bother me that I got charged more then what I was...
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