Marco's Pizza — Restaurant in Riverview

Simply put. This place is TRASH! The people are TRASH! Customer service is TRASH! I ordered 4 pizza’s with cheese bread and all of the pizza’s were burnt. The kids were hungry so 2 of the pizzas and cheese bread were returned. Upon receiving the pizza I called and politely asked that they replace the pizzas considering I spent over $50. But they should be replaced regardless of how much was spent because of how burnt they were. The old guy answered and insisted on arguing with me about what pizza looked like and insinuating it wasn’t burnt. He was unhappy about replacing my order. There is ZERO customer service etiquette here!!!! They all had horrible attitudes and treated us as liars. Saying we didn’t ask for extra cheese or sauce as we showed them the receipt. Going back and forth. WORST MARCOS EVER! I will be contacting corporate about this situation and I’m also reminded that I’m back in Michigan dealing with these kind of people! Unbelievable! Never had any issues like this with Marcos back in STL! These people need to be fired and ought to be ashamed of the way they treat people who spend their hard earned money! Like I said straight TRASH here! Definitely do not recommend! Stay away from here! Btw, partial refund was given as he was slamming the drawer around and being aggressive about it!...

Update Jan 2024: I have to give Marcos 1 star. While we had a 5 star experience before with our old world pepperoni pizza, we just doordashed a build your own. They use canned mushrooms, and there is no excuse for that. Marcos pizza claim: "to enjoy authentic Italian Pizza"

They dont use canned mushrooms in Italy. I know, as I have been to Italy several times over the years from Milan to Catania, Sicily.

Using canned mushrooms is either due to laziness, being cheap, or both. Neither of which are authentic Italian.

The old world pepperoni is where it is at. Great service, friendly, and on time. I ordered through the website, and got notification promptly when my pizza was ready, walked in and it was ready! We....

Terrible! I’m so upset with this place! I ordered 2 pizzas & only got one! I had delivery. I called to tell them that I only had one pizza & I ordered & paid for 2! Manager told employee to tell me I had to reorder through DoorDash because they had no drivers & pay all over again & said they’d try & credit my account! Why should a customer have to do that??? What kind of manager would do that? And what are the chances my account would be credited? Especially through DoorDash! I already paid for delivery also & I ended up having to pick up the pizza that they shorted me! I will never order from here again!! They never even compensated me for this! Also gave a tip! Sad because I am a...