Starbucks — Restaurant in Rockford Township

It is such an unpleasant experience when the some staff members are literally SO LOUD that you can hear them yelling over the music in the shop and music in my headphones. It makes trying to get anything done impossible. Why are you so loud? I'm just trying to understanding how this is supposed to be a café for coffee, work, and chit chat when you can't hear what your neighbor is saying because the some staff are obnoxiously loud, literally screaming. Please speak at an appropriate voice level. There is nothing wrong with greeting customers with an exciting hello and smile, but there is no need to continuously be screaming and yelling. Please be conscious of the voice levels from some of your staff members. It can deter...

I have been going to Starbucks for years across different states ordering the exact same thing every time; grande vanilla sweet cream cold brew in a venti cup size so I can add extra sweet cream. The Starbucks barista guy told me I would have to buy a venti in order to get the extra sweet cream I asked for, after I had already ordered and paid for my drink, which I have ordered a million times before with no issues. He ended up handing me a cup that was 3/4th's full. I also ordered the ham and swiss croissant that came out not cooked all the way through and was pretty horrible. I would suggest going to any other Starbucks in the Rockford area for a...

Got attitude today from a girl that works there as I ordered on the app for in store. The app notified my order was ready, but when I asked if my order was done she looked and said no it’s not done with an attitude then proceed to check out at the register. I was just asking where my order was as my app notified it was ready for pick up, once ready she then slammed them on the counter. I know it’s busy during the lunch hour but the only reason why I asked because LAST WEEK YALL PUT MY PICK UP IN STORE ORDER IN DRIVE THRU. No need to have an attitude, usually I love...