When I order in person I get to direct how I want my sub. We ordered delivery and the sub was all wrong. They forgot my chips. We called and let them know, and they said they would credit the chips. That was Monday. No credit yet. I called and complained about the sub and how it was done wrong. I mean look at the pic. Mustard slobbered on. 3 pickles. Very little lettuce. It was just not appetizing at All!!! I called and complained and a worker from subway told me to come anytime and they'd redo a sub for me. I went in today and the manager acted like she didn't know anything. I had my receipt. I have this pic. She pulled up the receipt from her computer. She found my order and said this is what I got. Well, lady, it was made wrong!! you guys forgot my chips too! This is a waste of money. Imma stick to publix. Avoid this subway. Management doesn't know about customer service. The workers are slow so if you're on a 30 minute lunch break avoid this place. Definitely DONT ORDER TO GO!!! Never stepping foot in this place again. They don't keep their word and they don't know how to make a sub order for delivery. Smh. I wish I could get my money back. I went without...
Read moreI ordered the spicy steak nacho sandwich online. When I went to pick it up, they mentioned that they had a hick up. They ran out of the bread, and instead, they made my sandwich with the Italian bread I mentioned that I ordered a diferent thing and they replied I'm sorry but is going to take 45 minutes for that bread to come out. I was surprised with the customer service that I got...so I mentioned if the manager was available and one of them said...I'm the manager and I respond.. and that is the customer service that you are giving me? She replied, "You are not getting a free sandwich....OMG!!! I respond, all you have to say is I will give you a discount on your next order but you didn't even say that!!!! After that she said next time call me and I give you a discount Costumer service is not their priority. I mentioned to her....if you order a pizza and went you went to pick it up they mentioned yo you...I'm sorry but we run out regular crust so we made it with cauliflower crust....how would you feel?. Also, I ordered a churro and never got...
Read moreToday I took the risk and ordered subway for lunch on fathers day. Thank goodness there is Publix, WaWa, Jimmy Johns and Jersey Mikes near by because this will be the LAST time I order anything from subway. Yet again, 4 sandwiches ordered and Only one made correctly which couldn't be that hard as it was a meatball sub. Both All American Clubs didn't have any bacon or cheese and too much mayo. The other sub a black hills ham was loaded with all the things my son hates like lettuce, tomatos and green peppers and wasn't ordered with any of that. Someone needs to check on the Senior Citizen running the subway Alone in Rockledge, FL at 3830 Murrell road. She has no idea what she is doing. As far as the other Subway at 2304 Remi Dr they are even worse. Only been there twice and each time all the sandwiches where made with/ without ingedients we did not ordered. We send complaints both time and we knew SUBWAY Doesn't care. ...
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