The chain's origin can be traced to the Dwarf Grill (now the Dwarf House), a restaurant opened by S. Truett Cathy, the chain's former chairman and CEO, in 1946. The restaurant is located in Hapeville, Georgia, a suburb of Atlanta,[8] and is near the location of the now-demolished Ford Motor Company Atlanta Assembly Plant, for many years a source of many of the restaurant's patrons. In 1961, after 15 years in the fast food business, Cathy found a pressure-fryer that could cook the chicken sandwich in the same amount of time it took to cook a fast-food hamburger.[9] Following this discovery, he registered the name Chick-fil-A, Inc. The company's trademarked slogan, "We Didn't Invent the Chicken, Just the Chicken Sandwich,"[10] refers to their flagship menu item, the Chick-fil-A chicken sandwich. The first Chick-fil-A opened in 1967, in the food court of the Greenbriar Mall, in a suburb of Atlanta.[8]During the 1970s and early 1980s, the chain expanded by opening new locations in suburban malls' food courts.[11] The first freestanding location was opened April 16, 1986, on North Druid Hills Road in Atlanta, Georgia,[12] and the company began to focus more on this stand-alone type unit rather than on the food court type. Although it has expanded outward from its original geographic base, most new restaurants are located in Southern suburban areas.[8] In October 2015, the company opened a three-story 5,000-square-foot restaurant in Manhattan that became the largest free-standing Chick-fil-A in the country at that time. As of 2016, the chain has approximately 1,950 locations. It also has 31 drive-through-only locations.Chick-fil-A also can be found at universities, hospitals, and airports through licensing agreements. Since 1997, the Atlanta-based company has been the title sponsor of the Peach Bowl, an annual college football bowl game played in Atlanta on New Year's Eve. Chick-fil-A also is a key sponsor of the SEC and the ACC of...
Read moreThis was my partner & I's first time at cfa. We went thru the drive thru, because there was no line. We pulled up and said we have never been here before, to the order taker outside. (We were not able to look at the menu, b/c he took our order before we got that far, so we had nothing to look at while ordering.) He was 'in training' and the person training him was standing a few feet away, heard me say this, then walked away to take another order. So I then asked 'in training' what do you recommend, he said the combo is a good choice, 'what's in that' I asked. He said 2 sides and a drink. I asked if there chicken or something as the main item and he said yeah. So i ordered the chicken sandwich mac instead of fries soup and a drink. My partner ordered tenders mac instead of fries a cookie parfait & drink. Our total was over $32 for 2 meals! Then we pulled forward glanced at the real menu & drove up to the window. When we got to the window asked for a receipt for the transaction she gave us the food quickly. After I looked at the receipt, I realized that the 'in-training' person was wrong about the 2 sides in the meal, and charged us for the soup and parfait outside of the meal price. I don't understand why the trainer walked away, instead of helping us. The Mac was lukewarm & clumpy, and I feel we were overcharged/he didn't know how to explain the meals. Unknown to us, cookie parfait had blueberries my partner is deathly allergic, I'm glad i tried a bite first! Upset and...
Read moreI freaking love frosted lemonade and waffle fries, and grilled nuggies!! Bomb!! Unfortunately the last two times I went, I ordered grilled nuggies, and have been given fried breaded nuggies. I absolutely cannot eat those. Total waste. Ordered in Marin and ate the fries and lemonade first, got home to Rohnert Park and the wrong nuggies were discovered. The child manager at the Rohnert Park location would not swap out my 9 breaded fried nuggets for grilled nuggets, because it's a different store. I don't care if it's a different store. You are a major chain and the cost of eight nuggets is nothing compared to the cost of customer satisfaction... You made the wrong decision young man. It was the second time I've been given an incorrect order, and though it was no fault of yours you could have made it right and made me happy. Instead I now have a bad taste in my mouth and when I go to Chick-fil-A I have to hold up the entire drive-thru line while I make sure you guys got my nuggets right. Because I certainly can't trust that I can make them right later at a different place if I happen to be somewhere...
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