Subway — Restaurant in Rolla

Went today and used their drive-through which I thought was cool at first, I had never seen one at a subway before. Everything seem to be going fine, I paid got my two sandwiches and went home but upon returning home which is a 30 minute drive from Rolla, I noticed that both of my cold cut combos only had bread and meat and no other toppings, Which was odd because I know I put toppings on both sandwiches since every time you click on toppings on the screen in the drive-through It asks if you want light regular or heavy toppings. So when I get home and realize that this is not what I ordered, we called up to the subway told them what was going on and asked if there was anything that could be done, The girl who answered was very passive aggressive , and said that she was the one who made the sandwich's , and there were no toppings showed on the screen, to which we replied There has to be some sort of error on your end because we know for a fact that we did choose toppings. She then put us on hold so she could talk to her manager when she got back she said that the manager wanted us to bring the sandwiches back up there and that they weren't sure there was anything they could do for us we tried to explain how far away we lived and if we could possibly come up tomorrow but were told we could not do that. Overall, just don't go here there are a lot of subways in Rolla who are much nicer and willing to help you when they mess up. Speaking of we actually accidentally called the subway on forum Drive, and the man we spoke to was so kind and going to get us new sandwiches immediately with out hesitation until we both realized that we had called...

I cannot give this subway zero reviews, the subway on Kings Highway has the most rudest worker ever in the world. Her manager completely ignored her rudeness her lack of anything you could think of to the human race. If she doesn’t like doing her job, she shouldn’t be working there . We walked in patiently we order our sandwiches say we’re gonna get three combos get all the way to the end in the process she doesn’t follow the directions that I ask. She doesn’t do what I ask. I literally was a tuna, fish and mustard with some cheese we’re gonna make it three combo meals, she proceeds to bring us up for three sandwiches separate three drinks separate three chips separate total order was $50 . Even in Missouri, where it is expensive, it should not have came to $50 if she had ring it up properly I ask her why is $50 for three combos it should be more than 35 - 40 tops. She proceeds to look at the register look at me and say I don’t know. Manager comes over just as rude. I believe she was the manager. I don’t even know can you tell me why so she starts reading for seven dollars for chips seven dollars for sandwiches and I’m like it’s supposed to be a combo meal where it all comes in one price does not not 7777 I will never go to Subway ever again the absolute worst subway and if I could give them zero...

I order two sandwiches online on Halloween. I waited plenty of time for my sandwiches, because I assumed they were busy. I picked up my order, got home and realized that my sandwiches were made very poorly. Lacking toppings and meat on both of my sandwiches. I tried to eat my sandwich, and it just wasn’t what I ordered. I ordered the most amount of spinach that you can on the app, and I received hardly any. I only got 4 cucumber slices on a footlong sandwich. I also had barely any sauce. I didn’t order light anything. My other sandwich, for my husband, lacked meat and mayo. He ate his, but was displeased. I couldn’t eat my sandwich the way it was, so I returned to the store. I was just wanting my sandwich remade, because of it being a holiday I understand mistakes happen, things get overlooked. The manger who helped me, Ross, was so kind and very quickly solved my issue. Not only did Ross remake my sandwich, but he gave me a refund for both of my orders. He represents great customer service, exemplary character, and was very kind throughout the whole process. The sandwich that he remade was absolutely perfect as well. Thank you again, for correcting this mistake. I am...