Dianne's Deli & Coffee Shop — Restaurant in Roseburg

I went here and ordered to-go for me and a couple friends. The lady who took my order was kind of rude to me the entire time, until I paid and tipped her. Then she miraculously became nice. She took my order for the three sandwiches..one I said “no tomato”..... it literally had EXTRA tomato on it. She asked if I wanted a pickle. I said “yes, only one for the croissant” there was no pickle in the croissant box, but the other two sandwiches got pickles. I also ordered cornbread which was not put in the bag. I saw her write down all the mods and everything too, so how else could they get the order wrong other than intentionally doing the opposite of what I asked? All the food was really good, but I will probably never go back here purely because of how rude the lady was who took my order. I don’t know if it’s because I’m young and she thought I was going to order $30 worth of food and not tip, but either way..don’t be rude to your customers. She just seemed very annoyed with me from the get go for no reason at all. It seems you guys have pretty good reviews, especially for your good service...not sure where that “good” service was yesterday when I walked...

My daughter my grandson and I stopped by this place on a Monday morning after driving from Portland. We were very hungry, especially the baby, so Before we went inside we looked up the menu online so we could figure out what we wanted. Once we walked in I felt very turned off...then the rudeness started. This lady was so disrespectful the entire time. No welcome greeting at all. I felt like we were bothering her just standing there waiting. She walked by us and said sit down somewhere at which time I informed her that we wanted our order to go. Wrong thing to say I guess. When she finally came over to us and asked what we wanted...I started the order with the baby's, pancake bacon and egg...she asked how we wanted the egg and when my daughter answered her she got VERY angry and asked again how do u want the egg...my daughters answered her again not to her liking so she took her hand n made a fist n was hitting it into her other hand..literally punching her hand asking how we want the egg...so we told her how rude she is and left !!!! WHY DO PEOPLE LIKE THIS WORK WITH THE PUBLIC AT ALL ??!! ITS NOT OK & I DO NOT RECOMMEND THIS PLACE TO...

Extremely rude, disrespectful and unprofessional! Myself, wife, and daughter were stopping by to get breakfast before going on a hike for the afternoon. As soon as we opened the door and walked in we surveyed the deli to find a seat. A woman, I am assuming the owner, was in the kitchen. She immediately started shaking her head and proceeded to yell at us from the kitchen, stating, "I AM BY MYSELF TODAY AND I AM CLOSING AT ELEVEN. ALL THESE PEOPLE JUST WALKED IN AND SAT DOWN, THEY WILL BE LUCKY IF I CAN EVEN GET TO THEM. JUST BEING HONEST!”

The woman said this in a extremely condescending manor in front of all of the customers. My wife and I were in complete shock. All I could do was just say, " I guess we will go somewhere else!". I have never been to any restaurant/cafe'/bar etc. and been talked to and treated so poorly. I recommend NEVER to go to this establishment. DO NOT...