Drive Thru was thorough & efficient. Famous Sliders stacked up to their reputation. Snack-Size order of Onion Chips were out of this world!
Critique→Regarding only this individual drive-thru experience, & with specific attention to our order of "Onion-Chips", Personally, I confess that the QUALITY of the Onion Chips were perfectly on-point! (Neither too greasy, nor too salty. Temperature of chips were cooked, but didn't taste like scolding hot volcanic lava like they had just went from deep-fryer directly to my mouth!←ouch! {Legit, that happens so much more than I am ashamed to admit.} Irregardless, the order of Onion-Chips were definitely cooked, but cooled on the drying rack long enough to let the breading crisp & drain of soggy grease. Unfortunately, It was humbly obvious that this specific order of "Onion-Chips" it was the ″serving-size″ QUANTITY that I found to be inadequate &/or lacking. So much so that noticed the portion & compared it to the similar menu items, like our order of a small-size fry.←[Please be advised that I realize that White Castle serves their portions to consumer based on the daily healthy diet formula, which rations specific food items to eat in one 24-hour time period, and calories are counted, food groups are portioned, there's a scale & a portion control structure which dictates exactly how many individual french fries you may consume up to… Which in turn determines how much to offer per consumption size, therein, sets a standard of regulated serving-sizes in the Industry of Fast-Food, which sets a quasi-base amount understood to be the acceptable size to expect when we are served, in general, & on a whole as consumers of Fast-Food. THAT BEING SAID, I do NOT indulge in 3am nightly excursions to drive out for eats, lazer focused on my gerbal patties, hold the nails, go easy on the proprietary "mustard-ketchup concoction sauce" which integrates the 2-most commonly used North American Condiments & reduces them into one method of delivery that is never enough, or always a little too much when requesting a deviation from the standard order of the assembly-line production of "heat, beat, & sweet" drive-thru delivery of fast-food prepared per each individual order... In this instance, I am referring to my mum's got to go, no time to cook, favorite childhood classic cuisine→“Whitey·′Bities”. Always hits the same notes, never disappoints, and to my surprise, the hour-long wait going thru the Drive-Thru has officially been resolved! (Hope those employees weren't harmed into submission to fix that level of nonsense, but the results are noticeable. …{NOW, if only they could whip McDonald's staff into gear, & boot camp their team in some sort of last hail Mary effort in attempt to perhaps maybe resemble the efficiency & diligence you'll find in a "W.C." crew? Good work for what it's worth Staff/ Team/ Crew of White Castle, shout it out to the Drive Thru Midnight...
Read moreA couple of weeks ago, I visited the White Castle located at 26900 Gratiot Ave in Roseville, Michigan. Known for its iconic slider burgers, this establishment offered a dining experience that was a mix of both positive and negative aspects.
Upon entering, I was pleasantly surprised to find the lobby adorned with charming Valentine’s Day decorations. The festive atmosphere added a unique touch to the typical fast-food setting, making the visit feel special and in tune with the season.
The sliders were prepared as expected, maintaining the classic taste that White Castle is known for. While these sliders are delicious, it’s worth noting that they can be a bit heavy on the stomach, so moderation is key.
One area that stood out negatively was the customer service. The staff appeared unwelcoming, and interactions felt as though my presence was more of an interruption than a valued customer experience. This detracted from the overall enjoyment of the meal.
In summary, if you’re craving White Castle’s signature sliders and appreciate a festive ambiance, this location delivers on those fronts. However, be prepared for service that might not be as friendly or engaging as one would hope. Considering these factors, I would rate this experience at three stars.
For those interested in White Castle’s unique Valentine’s Day dining experience, here’s a glimpse into their...
Read moreIf I can give this place ZERO STARS I would horrible service the worst White Castle ever in history I want to say worst in a life time so I ordered NO ONIONS clear as day but what I get ONIONS ALL OVER MY BURGERS so I take them back to the counter & the dizzy lady I was about to call her out her name wanna tell me her screen doesn’t show no onions but the receipt does & my end shows it but anyways moving on the joes burgers I got 4 two with no onions so common sense you tell the person or put them in separate bags but the other dizzy lady asks for my bag back & then this * opens all four burgers to let me know which ones have onions & which ones don’t nasty just plan out nasty so instead of me cussing them dizzy ladies out I just throw away almost $30 dollars well it was $28 & some change away I did keep the drinks but how could a place be so nasty & rude I am so happy I became a Christian because I would’ve set it off in that place with them disrespectful people in there I wanted to call my peoples to come eat every single person up in there accept the one lady at the counter which was nice & sweet & respectful to good to be up there one bad apple ruined the whole situation all the people in there never again in history will I order from there unless the place get knocked down & rebuild &...
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