Papa Johns Pizza — Restaurant in Roswell

I am pretty much a weekly customer at this place, but I am likely going to switch to another brand after my experience this past Friday. My wife ordered an XLarge cheese pizza and 30 chicken poppers for my 3 kids. The bill came out to $46 which seemed high to me. I asked for a receipt and started to drive away, but it wasn't itemized so I went back to the store. I also quickly punched the order into the app and the total came out to $37. I showed this to the manager. He stated it was due to online discounts which again seemed off to me and wasn't even shown in the app. He told me to order online next time. I insisted on an itemized receipt. They charged us $8.50 for barbecue cups (they did give us 10). I am sure we asked for a bunch because my kids love their sauce, but unfortunately they never told us we would be charged what almost amounts to another pizza for the little dipping cups. I also had to pry to figure this out which just doesn't seem right. I asked for reduction in the bill, but was told the price is the price and that is Papa John's policy. Not a good experience at all after years of going there. Very...

Ordered a pizza back in march 17th and felt the need to review. This was the worst papa johns I have ever ordered from. Placed an order for pick up on a Wednesday it said it would be a 99 minute wait. I said ok whatever it's for the kids and went shopping then went to pick it up. I have never seen this at any other other papa johns. When I walked in I waited to pick up my pizza. There was about six guys standing and sitting on chairs on their phones. One young lady making pizzas yes only one person making pizzas. She Stopped making pizzas, came to the register and said are you picking up? I said yes she said it's gonna be a wait I'm the only one making pizzas and they can't help they're drivers. So she's making pizzas they're on their phones and shes doing the register and making pizzas while everybody else was just standing there waiting there. She was nice but very frustrated It just didn't seem right. At all papa johns I've been to all the workers were all helping and delivering. I cancelled the order right there...

I order a pizza from this place (one large pizza). Delivery guy shows up to my house with an order of garlic knots - with somebody else’s address on it- obviously not my order. Guy says, “tough luck call the store”. Call the store, no answer. I drive to the store. Guy says he will make me another pizza. He does. I ask to refund the delivery fee and the tip. Says “okay, I’ll do that.” I wait, then ask for receipt. Then he says he can’t refund that (he was obviously not going to do it). I said I want my money back for something I didn’t pay for (delivery fee). He then says (after he accuses me of lying), he’ll void my order. Then he throws the voided receipt at me and it has somebody else’s number on it. All I asked for after dealing with that was for a $5 delivery fee to be refunded. How is this store still...