The Flying Biscuit Cafe — Restaurant in Roswell

It had been many years since our last visit to this Flying Biscuit location. We remember it used to be so busy and always full. We went on a Saturday early morning (7am-ish). The only hostess/server there let us pick our own seat. Including us there were only two tables occupied. Not sure if it was because it was still early in the morning or the COVID situation hasn’t improved to bring the volume of customers back to the pre-pandemic level.

Our drink and food orders were taken quickly. The drinks were served right away. But it took over 15 minutes for the food to be served. It wasn’t a very busy time; we saw one other pick-up order being prepared during the same time, maybe that was why our food took that long to be served. Food tasted as good as what we remembered!

A couple minor areas that we hope to see improvements: No butter was offered by default with the biscuit. Although the applesauce was offered, we wished they would just have a small bowl of butter chips on the table. Sticky honey bottle. The bottle was almost empty and the lid and the bottle were preeeety sticky. They should be cleaned nightly to provide a better customer experience. The Canadian bacon slices they use in the Classic Benedict, we don’t recall if they have always been this thinly sliced. But we wished the slices could be thicker. Maybe it was due to still being in the early morning hours, but the two servers we interacted with were a little bit “cold”. We didn’t feel they were energetic or genuinely friendly.

Overall, we had a good dining experience and enjoyed the food. We love to support our local ATL businesses and would recommend this...

My wife and I come to the Flying Biscuit every Sunday and the food and service is always a ⭐️⭐️⭐️⭐️⭐️. Karen is our normal server and she is ABSOLUTELY PHENOMENAL! Please request her on your visit here. Today however was drastically different from our normal experience. My wife ordered the Crab Benedict and the eggs were nearly hard boiled, the potatoes were dry and cold and our biscuits (the signature item that’s in the very name of the concept) was hard and cold. My scrambled eggs with cheese and spicy collard greens were extremely over cooked. They only had one server who tried to be pleasant and was very apologetic but anyone could see that she was overwhelmed. I understand Tuesday’s may be slow but please staff appropriately. We waited for nearly 40 minuets for dry, cold and over cooked food then waited nearly another 30 minutes for the check. I did express our concerns with our server and she seemed genuinely concerned about our plight and motioned to discount our bill but I refused to have anything taken off. I’ve just seen so many restaurants I enjoy over the years go under and/or close and I would hate to drive 40 minutes to this location one day to find it boarded up. Week day ⭐️⭐️ Weekend (especially Sunday’s or any day that Karen is working) ⭐️⭐️⭐️⭐️⭐️. I also think if Karen was there she would hard recovered us from this...

What set this place apart and made me want to go here as opposed to any other breakfast place -- the biscuits, and the apple butter. I've been going here occasionally for the past ~8 years or so. Apple butter recipe has changed. I don't like it anymore. The biscuits used to have more of a sugary top, that went really well with the apple butter. Not anymore.

So I can go for the rest of the food? They used to have a vegetarian biscuits and gravy, delicious, amazing. No longer on the menu.

I had one of their specials today, the crab cake benedict. It was edible, but not great. Not worth $17 definitely. The hollandaise had no flavor, it might as well have not been there. The eggs were fried, not poached. They still had a bit of a runny middle, but were overcooked. Can they not poach eggs here? The server did not ask me how I wanted my eggs, but on eggs benedict, they are supposed to be poached.

I will not be coming back. I can get a better breakfast somewhere else, less expensive, and not be disappointed. If I get one of those generic "Please email me at XXXXX so we can further discuss your experience and fix this" I'm not responding. Nothing is going to be changed just for me.

(The service was good, nice server and staff, reasonable time to wait...