ZuZZu — Restaurant in Roswell

I have to say, this was honestly the worst experience my friends and I have ever had in a restaurant.

Despite the fact that the sign said Closed, we tried the door and were able to make our way inside. We informed them that their sign said Closed, but they never changed it. Every couple that joined us that evening called from the front door asking where we were because the restaurant was "Closed".

Okay, so now on to our server... this is honestly the best part. She had us questioning our own sanity. I think it started with our drink order. After each person's order, the server would try to leave the table without taking everyone's drink order, which seemed really odd. My wife and I asked for 2 different types of wine, but they didn't have either. The manager suggested 2 other types, so we said we'd try a glass of each. The server later returned to the table with 2 bottles of wine and 2 glasses for everyone at the table. So sure, a simple misunderstanding, we really just wanted a glass of each. However, we quickly realized this was going to be the theme for the evening. It went from beyond frustrating to almost comical.

Without citing each event, I think the highlight was when someone asked for hot water. The server came back from the kitchen and said they couldn't make hot water. Seriously? We later asked if she could just heat up some water in the microwave, but she said she thought the glass may break. Were we really having this conversation? Later, somebody asked for their coffee to be reheated to suggest a possible solution and/or alternative to completely calling her out, but she still wasn't getting it.

The food was par, and certainly didn't make up for the poor service and sheer incompetence throughout the evening. I think my dinner was the worst. I had a pizza which was black on the bottom (not charred, straight up burnt), cold and rubbery. It was quite obviously ready first, but left to sit while the remainder of the table's food was prepared.

In the end, I agreed to a box for my uneaten pizza. I didn't want to be put in a position of answering whether or not there was an issue with the food, I just wanted to leave. Thinking back, I'm quite certain that question never would have been asked. My wife received a box as well... not sure why. She had a plate of empty mussel and clam shells from her seafood dish. Do people save those? Is that a thing?

Seriously, if you plan on eating here, my recommendation would be to have a drink first, sit back, relax, and enjoy the comedy of...

This was an incredible dining experience, so lucky to have such a gem in Roswell. We went with a large group and the restaurant was accommodating, the service was friendly and the food was incredible. The mushroom truffle pizza and the calamari Napoli were the stand out dishes for me and all of the pasta was incredible - the tortellini in vodka sauce was so rich and meaty and had so much flavor!

Only minor complaints I had was the seafood in the cavatelli fruti da Mar was nothing special - small clams and shrimp and only a piece or two of calamari -overall not worth the price I wouldn’t order again but the cavatelli and the pesto were incredible and fresh and I would definitely get both again without the seafood also the tomatoes in the caprese salad were just alright -maybe they were just out of season - but they weren’t flavorful enough to be the star of a caprese salad. The burrata was so good though!

These were such minor things but overall the dining experience was incredible and our server was so nice and attentive - she even brought a wine bottle holder over for flowers my fiancé was carrying to put on the table. Definitely coming back here since we...

The food was easily the best italian food that i have ever had in my life. We both ordered the specials that were available for the day. There were 5 of them on the day we visited.

It is a very small restaurant maybe 12 tables total with over half of the tables showing as reserved on the friday night we visited. The wait staff was on their phones when not helping customers out in the open bar area. Some may find this distracting but the wait staff was prompt to bring dishes, refills and catered to all of our reasonable requests quickly. The place could get a bit loud on a night where the tables are all filled i feel like.

The location is out of the way for thos familiar with downtown roswell. However eating here provides the benefit of not paying to park or not having ample parking. There are some spots directly in fromnt of the restaurant or a large lot accross a not so busy street. There is also a beer bar and whiskey bar for after dinner libations within walking distance.

All in all for the price this restaurant far exceeded our expectations and we will be frequenting this restaurant...