Tim Hortons — Restaurant in Royal Oak

I just wanted to share how wonderful the manager at this location is! She’s always so kind, professional, and genuinely caring toward both customers and her staff. Every time I come in, she greets everyone with a smile and makes sure orders are quick, fresh, and accurate. You can tell she really takes pride in her work and wants every customer to have a great experience. It’s rare to see that level of dedication and friendliness these days — she truly goes above and beyond to make people feel welcome. Her positive attitude makes the whole atmosphere better. Tim Hortons is lucky...

Today was my first day there, I ordered a farmers wrap minus bacon add sausage. The side was to be a hash brown and my coffee, a large triple triple with a shot of espresso. What I got was a sausage and egg biscuit. The egg in the middle was still frozen. The hash brown was mushy and my drink was some hazelnut something that I couldn’t even drink. Don’t waste your time. They also have attitudes while making you wait being the only customer in the drive-through For 10 minutes for the...

Disgusting and poor service. Croissant Sandwich and cold brew coffee. I don't even think the coffee was coffee. Tasted like dirty dish water with a touch of caramel. Didn't drink it and got me to not drink my coffee is saying soemthing. Previously had one other bad experience (waited forever) and one ok one.

After this and the company not being able to actually refund or offer any actual help when reporting poor food quality from the app due to the option being there - lost my...