Subway — Restaurant in Sacramento

I love subway, but this particular location has me driving extra distance to go elsewhere. The people there are nice, but I have never had them make a sandwich correctly off the app order. From dousing it in mayo when it was supposed to be light, to completely not putting any produce on a sandwich when it was clearly on the order, they just in general are really sloppy when it comes to online order detail. This final pickup, when they completely left off all meat and cheese (!?) and we opened up a strange sandwich of just veggies and mustard, we decided to be done with this location. They did remake the sandwich when we drove back, and threw in some cookies,(an extra star for trying to make it right) but there have been other times when we weren't able to return and we were terribly disappointed by the sandwiches inside. We have not had this problem with other subway locations... If you go in and directly order and you watch the sandwich being made, it's probably fine. If you want to order ahead... good luck and you might want to check the sandwich before you leave. Also, check expiration dates on drinks in the fridge, almost bought my daughter a chocolate milk that was expired by at least 1 month .. I used to help manage a subway in highschool, and this place could use some improvement. A lot of these mistakes happened pre-covid as well. As much as I'd like to use COVID as an excuse, I don't think that's the...

Ok so I wanted a quick bite the other day and thought I'd try there breakfast sandwich. Me and my friend go to see if they were open.. it was about 945-50 at the time, the open sign wasn't on but the door was open. We walk in and a short Indian girl with glasses tells us to come back in 10 minutes. Ok no big deal but why was the door open? So we come back and she's still not all the way set up , the open sign wasn't on and she hardly spoke. It was really quiet inside the store and the employee didn't really communicate with me and my friend. The cookies were all out right near the register and when we went to pay for our food she ends up forgetting the cash register and goes into the walk-in and brings it out! My friend jokes about it being "cold cash" or coins the employee laughed too . But really?? How are you not going to be set up when it's time for you to open?? I'm not sure if she was new or what but it was a bit ridiculous. I believe most subways are individuallly owned and operated so maybe that's why. I just had a so so experience. The egg breakfast sandwich wasn't that good in my opinion, my Friend...

If I could give zero stars, I absolutely would. Today, I went to this location at 10:00 a.m., and my experience was beyond unacceptable. There was a hair in the lettuce, and when I brought it to the attention of the staff, the person there outright refused to change it. She claimed that the store only gets one delivery per week and that they didn’t have any more lettuce to replace it.

This is not only unhygienic but also a clear violation of health and safety regulations. According to food safety laws, such as the FDA Food Code (Section 3-101.11), all food served to the public must be safe and free from contamination. Allowing food with visible contamination to be served is a breach of basic food safety standards and public trust.

This incident reflects poor management and a disregard for customer health. I would not recommend this location to anyone until they resolve their hygiene issues and train their...