Massimo's Artisan Sandwich Shoppe — Restaurant in Salisbury

If creative, clever names for menu items were a major part of the equation in a review, Massimo’s would be a slam dunk five star place.

Unfortunately, however, it’s really about the food. Menu item names are near the bottom of the list of factors when writing a review.

I wanted so so badly to like this place. The man who took my orders was so cheerful and nice. I gave it two chances. And it’s just not that good.

As I look through the other reviews, I’m almost saddened that I didn’t have a similar experience. Only one other reviewer had an experience like mine. I’m not sure what the people leaving positive reviews tasted, but here’s what I experienced:

Classic Reuben: from the very first bite, I detected something overwhelmingly tangy and with a taste I just didn’t care for. Everything was so mixed together, that I was never able to determine if it was the meat or the dressing. I suspect it was the dressing. The marble rye was fine.

Chicken salad sandwich: the grilled croissant was good, but the tomatoes were pale and the chicken salad was way too creamy and had no flavor.

Cole slaw: way too sweet, not finely chopped enough, and had a taste that was unlike any coleslaw I’ve ever tasted. And not in a good way.

Potato salad: mustard based, it was decent, but seemed to me to be food service quality.

The capstone of this review is the Texas Pete. I went to the counter and asked for some. My intent was to try to save the taste of potato salad and add some taste to the chicken salad. They gave me a bottle with a “best by” date of March 16, 2018. Today is December 30, 2019. Please read those last two sentences again. They gave me a bottle of Texas Pete that was a year and nine months past the best by date.

I guess there’s really not much...

So my daughter and I visited this place today and as we are eating our lunch the place was empty and in comes a middle aged man who walks up to the counter to place a to go order… our of no where the short older man who I’m assuming is the owner shouts something at the man and motions to the menu behind him, it was startling the way he shouted and the volume level. I told my daughter if I was the man ordering I would have left.. then he after receiving his food asked for napkins and the man behind the counter again pointed and very hastily said over there is everything. I felt terrible for the man. I don’t know what the owners issue was other than I think he was just in a hurry to leave. We have been there before around 1 pm and there has been a sign on the door that they are closed for the remainder of the day due to short stuff but who would even want to work for that man if that’s how he treats customers I can’t imagine how he is to the employees. The food there is good overall but this experience was...

I wanna start by saying I never write reviews, but felt the need to. Me and my boyfriend traveled all the way from Richmond va for the Cheerwine festival and left there looking for a good sandwich. We debated on subway or not but came across massimos. SO GOOD. My club sandwich was the best I had ever had. The potato salad was so cold and refreshing. The man who made them was so nice. The atmosphere was so calming after being in the hot sun all day. This is unlike any place back home. I would have taken a photo of our food but it was gone before we even thought about it! Definitely will be coming back...