Subway — Restaurant in Salisbury

There is absolutely no reason this location should still be in business. I placed an online order, got there TEN MINUTES after it said it would be ready for pick up. My boyfriend went inside to get the sandwiches and finds that they have not even been made. The guy tells him he’s going to start the sandwiches, we wait for almost 20 minutes and still nothing. I finally go inside (I was out in my car) and ask the guy behind the counter for my money back. He said “I’m literally making the sandwich right now”… he was not. there was ONE sandwich on the counter and it was the guy’s standing at the counter in front of us. I waited another 10 minutes, there was NO effort being made to start our sandwiches at all. They kept staring at a receipt order slip and never made a move to even start. I don’t know what the issue was, but we left since they would not give me my money back OR make my sandwich and went to the location on Jake Alexander. That location happily remade my order free of charge and...

Went into Subway around 7pm Tuesday and ordered a foot long. The guy put the meat on the sandwich, toasted it and I proceeded to tell him I wanted lettuce, pickles, and olives. His reply was we are out of that because we have been very busy today. I had the look of WHAT and then told him how can you sell me a sandwich with no lettuce, pickles or olives. He honestly thought I was going to accept that sub. I agree corporate needs to come in and shut them down. Not to mention the guy serving me had his pants hanging so low you could see not only his butt but the imprint of his private part in the front. That’s how low his pants were. Of course I left and contacted management and Sarah Fink apologized for the bad experience I had. I at least expected a coupon to take somewhere else or to maybe come back later for a better experience. So it looks like management has as much customer relations experience as the the workers. I’ll...

It's ridiculous if you have a drive thru and not have it blocked off if you aren't using it. The blocked sign wasn't out there in the drive thru. Ordered my food and then pulled up to the window. Not even 5 mins later someone was at the window and thought they were getting our food. Like seriously she effing saw us. Waited another 10 mins and nothing. Went inside and went to the register and asked about the drive thru and she says they don't move the sign the manager does. Well it wasn't blocked off. So I said ordered my food on the screen and I wanted to pick it up. She says if I ordered it would pop up on the screen. I said okay I'd like to get it since I ordered at the drive thru and she says it doesn't pop up if it comes from there. Which makes NO SENSE!! I LEFT AND THIS SUBWAY SUCKS. You literally HAVE A DRIVE THRU AND ITS NOT BLOCKED OFF AND YOU SAW US AT THE WINDOW. You could have said...