Passion Flour Patisserie — Restaurant in Salt Lake City

I have given this place a few tries now. I think the interior design, plants, and wood are really inviting and my style. The place is aesthetically beautiful. However, unfortunately the first time I had three pastries and they were pretty dry despite looking beautiful. The second time the cashier was extremely rude to me, treating me like I was below her, despite me being incredibly nice to her. This third time sort of did it for me though. The drink I received, while tasting and looking good, had a good quarter inch of the residue on the bottom of the cup once I reached it, concluding that it was not mixed properly. It did not taste good when I accidentally took a big gulp of it. So the drink I paid 5 bucks for, plus a tip, seemed to be rushly made so the barista could return to the back. A few minutes after sitting down I realized that they were playing early 2000's pop, which I found a little out of place in the sort of aesthetic they put on. A couple moments later another girl comes out from the back and turns the music up louder, so that it is now blaring in the coffee shop. I was planning to spend a couple hours trying to get work done but because the music, not to mention obnoxious music, was so loud I finished my drink and left. Music is HUGE for a coffee shop. It sets the mood and tone of the entire experience you have there. While the late 90's to early 2000's is nostalgic for all of us, it is NOT the place in this sort of establishment. It was selfish of the workers to come out and blare it, without asking any of us if it was okay. The music ruined the atmosphere, and I felt like I had wasted my money. Every time I have come the workers will come out from the back, take your order, and then they go back to the backroom, never to be seen again for the rest of your stay unless someone comes and rings the bell. I understand the food is prepared back there, but I suggest there be a slight change in the efforts to make sure your guests are doing well and letting your presence be more known sometimes instead of only coming out if the bell rings. Your place is gorgeous, and that is where the two stars come from. I would consider giving another try if the service and drinks becomes more personal and thorough.... and the music was definitely taken in more selfless...

[Names of pastries featured in photos at end of review] Well! I've gone to this bakery in person a few times and it's quite quaint. Not exactly warm, but it wasn't bad service either. What's more important, however, is the food. And trust me, these vegan treats are delicious!

As you can see from the photos, PFP gets major points in presentation. The bowls are my own (from Target, cheers) as I've shifted to getting these delivered now instead of going in, but even these cute little plates are completely overshadowed by how gorgeous the pastries are. Despite the trip, they always arrive looking picture-perfect and scrumptious.

While I do believe there are some duds on the menu (why am I paying so much for a fancy Hostess cupcake?), overall the pastries taste amazing! The matcha pound cake is to die for and I really must recommend it here.

If you are having it delivered, keep in mind that the tart tends to break up quickly if left to sit too long or if put in the fridge, so eat that one first if you plan on ordering a few treats over the course of the weekend.

There's a pretty decent selection but I'd probably only give... 3.5 stars for variety.

Price-wise... well, sometimes you pay extra for the aesthetic. Sure, there are cheaper vegan bakeries with more variety but do they look this good? You're paying extra for the posh (dare I say hipster?) vibe and for how beautiful the food looks. Ultimately it's up to you if the price tag is worth it for you.

For me, Passion Flour Patisserie makes for a great treat after a tough week or a delicious reward to celebrate an accomplishment.

Or, y'know, if you just want to pamper yourself!

If you made it this far, thank you! I hope you find this review helpful ♡

Names of the pastries featured in the photos;; 1st yellow bowl - Vanilla Cupcake! (The filling, oh my goodness. Just wow.) and two French Macarons, one watermelon and one strawberry cheesecake (they have the best macarons and always have a random, exciting variety!) 2nd yellow bowl - Fruit Tarte! Blue bowl - Strawberry Cream Cheese Danish and that wonderful little Matcha Pound Cake I talked about earlier...

Upon paying I requested to pay $14 in cash and the rest on my card. I gave the lady behind the register the $14 in cash and she rang up my card. However, she accidentally rang up my card for $14 so I payed $28 overall when the original total was $30. The gal went to get who I assume was the manager from the back. As soon as she came out she was rude and harsh. Instead of forgiving the two dollars which I would assume any business would do when it was a small mistake on the part of their own staff, she decided to void the original order and have me ring up my card again. This was fine and I did so. However, the second time my card was apparently declined even tho I got the receipt and the transaction went through on my side. I began to walk away and she told me it didn’t go through. I explained I didn’t understand and she very rudely and harshly began grabbing the register to turn it around so I could see. She was not kind in the slightest and was actually the opposite. At this point I said forget the two drinks we ordered and I just bought the pastries with the $14 they still had in their hand. She said that the $14 didn’t cover the automatic gratuity but she would let it slide because it had “been a hassle for both you and I”. An 18% automatic gratuity might I add. For someone who is out of town and trying to get a matcha in what you thought was a peaceful place, I would 10 out of 10 not recommend.

I got an almond macaron which had zero taste. The strawberry one was fine. Only reason this place gets a 2 star overall is because the girl who originally took our order was very nice.

Edit : someone responded to my review saying that the barista went to the back crying asking for help. That’s a lie. She was standing in the door way the whole time and I could see her. She was in fact not crying. Also the pastries that you said were “free” I payed for :). With the cash that was originally given. Also my problem wasn’t with the barista in training it was with the manager with black hair who came out already being rude. The barista in training was the only good part of...