Rusted Sun Pizzeria

This place has the best pizza and calzones in the county without a doubt. They have for over a decade (that I've experienced). Only reason I haven't been in the last year is because of COVID and living in the south valley. Again, love this place, love the food, the people, everything... but...

---After reading some of the posts about 15% mandatory gratuity---

I know times are tough with COVID, but forcing 15% gratuity on takeout orders seems like a bad idea, because takeout orders aren't being serviced like dine-in orders are.

I would think most decent folk would volunteer to leave a few bucks for a take-out tip regardless, but when you force it, you're basically saying that your kitchen staff are paid server wages and need tips like servers (because they do 99% of the work, then someone just rings the customer up).

Honestly, eating out is a TREAT, and if you gotta charge more for pizzas to provide living wages for employees and stay open, then figure that balance out. I'd rather pay $25 for a damn good pizza than pay $16 and be forced to tip regardless of the service provided.

It's cool you're trying to get more money directly to employees, but don't put it on the customer to hand over money regardless of what service they receive or if they're served or come in to pick up an order. That kind of thing should be reserved for large parties of dine-in where things get complicated.