Firehouse Subs The Colonnade Iii

By all means, this was my first time coming to Firehouse Subs. My girlfriend spoke highly of it from her first time trying their food two or three years ago at this location. It probably changed a lot since then because when we entered ONLY the tall guy working the line/making the sandwiches said hello to me and my girlfriend; but my concern is the other staff member. This was around 3:40pm today and the cashier came up without a greeting, and already he anticipated for us to place our order. I’m not sure if he was having a bad day but it really made us aggravated and not want to be there by his attitude and my first impression of eating here. He spoke softly for us to understand him at all and he wasn’t polite about the questions we had about the combos, just all around rude. Soon after we had ordered, a customer which I think was a fireman had ordered earlier, he came up to ask about his sandwich because it didn’t match what he wanted on the receipt I assume and the guy making the sandwiches was giving exceptional customer service and attention to his needs. To see right after the cashier rolled his eyes and that really ticked me. I don’t see what the hell his problem was but it was not okay and I’m not one to aim at one person like this. I just had throw this out there and our food and my first time coming to Firehouse Subs made us a rather upset.