The Honey Baked Ham Company — Restaurant in San Antonio

After ordering over $200.00 worth of ham for family Thanksgiving meal I drove 33 miles (round trip) to buy a ham soup bone. This all happened on 11/23/2024, when I arrived I was greeted with a very nice greeting and informed that they didn’t have any soup bones at the counter area and they promptly returned with a frozen one from the rear of the store. I asked to see it and they responded they could not show it to me. I asked why? The first response was “Covid”, second response was “Viewing would break the foil covering and they wouldn’t be able to reseal the bone”. I informed the staff I had been purchasing their products for over 8 years and have never had such a problem. I asked if they expected me to buy “A pig in a polk???” I was greeted by a sight of dismay by all 7 employees. I then said “I’ve read the storybooks when I was growing up about the farmer who met a stranger on the way to a fair to sell his wares was approached by a person with a bag thrown over his shoulder. The stranger claimed to have a pig in the bag but would only sell it sight unseen by the farmer .” The farmer refused to buy the “So called pig.” My efforts were in vain, no one understood what I was saying or even cared. I told them to keep the “What ever it was and left the store.” I later went to New Braunfels and purchased a Honey Baked Ham bone which I was able to view prior to purchase by a very accommodating store staff. I then called back to verify I would be able to view the two hams I had previously ordered at time of purchase. I was told certainly “You will be able to view the hams”. Later on I was refused viewing on 11/25/2024 by Celest. To date no response from store or corporate after formal...

Very disappointed in the company I pre ordered and paid for my Turkey and Ham . But to be called at 943pm at night to be left a message that the store sold all of the Turkey they had to people that did not reserve is horrible . I don’t understand how can management allow for something like this to happen ? The people that prepaid for items orders should’ve been placed to the side so that way the store had a better inventory on what to sale . It’s Thanksgivings eve and myself and family will be without turkey this year ., because I depended on your store...

There's no ham like a Honey Baked Ham!

No. You can't make it at home! I've tried. They are smoked for 24 hours to sweet perfection. Their secret glaze recipe results in flavors that permeate all the way through the meat. Their patented spiral slicer makes serving so easy. If ham is not your thing, you can also purchase a delicious honey baked turkey. Order ahead to make sure you secure your centerpiece worthy main course. They also offer side dishes...