La Panadería Bakery Café — Restaurant in San Antonio

Terrible customer service DO NOT COME HERE. I came here to have brunch with some friends today. My two friends ordered first and I had a separate order since they paid for each other. Immediately after paying the cashier turns the screen around and the screen asked me how much I would like to tip. I almost always put zero as a tip on screens and prefer to leave cash at the table since I want the money to go directly to the waiter/waitress and not the person who did not attend me or my friends. That is exactly what I did in this exact moment. I felt as if the tip I left should rather go to the person serving me and not the person who allowed me to swipe my card. Anyways, immediately after selecting zero tip, I noticed the cashier’s face turned serious and his demeanor changed. I did not get his name but he was tan and had curly hair that was put in a bun. After I placed my order I went to go and sit down with my friends and we were waiting for other friends to arrive. My friend’s food came out SO FAST which made me excited since I ordered right after them. I actually ordered the same thing as one of them. As I was waiting for my order to come out it was taking SO LONG which made no sense to me since other people were getting their orders that got to the restaurant after us. I started waiting for my order for so long that my friend’s found it suspicious that my order was taking so long since it was placed right after theirs and it was the exact same thing they ordered. The waiter kept staring at me throughout the whole entire time with a hateful/annoyed look and I started to think to myself “are they not bringing me my order because I didn’t tip them on the screen?”. This is exactly what happened. The waiter’s name is Axel, and my friends confronted him and asked about my order. As soon as they brought it up to his attention he looked nervous and immediately walked to the kitchen and brought it out meaning it was there the entire time, he saw it, and was refusing to bring it to me yet he brought everyone at our table their orders. I had cash in my pocket and was actually excited to tip the person who would attend us since it was my first time there. The story doesn’t end there though. A couple of other friends arrive and their food comes out immediately which is a good thing obviously. One of our other friends then asked the waiter, Axel for some condiments. He then proceeds to grab them and slam them on the table. That was all I needed to know I was no longer going to leave him a tip, especially since my friends had already tipped him. Food was mediocre at best, did not taste authentic and was honestly kinda gross. They make it seem like a high end restaurant and are always out of items from what I’ve heard. I will never recommend this place and will never be returning. Wouldn’t be surprised if they put something in my food as well since I got a stomach ache after that. Axel if you’re reading this, know that your tip depends on the service you provide and it is optional. My friend also paid almost $50 for two sandwiches. Hope you do better next time with...

Unacceptable Treatment of Handicap Individuals and Disregard for Business Responsibility

I am utterly appalled by the blatant disregard for people's rights and the handicapped laws in Texas at the Panaderia. This incident on September 2nd marked the worst customer service I have ever experienced. Upon my arrival, I was dismayed to find an empty handicap space blocked by a truck unloading goods for the Panaderia Restaurant. Despite my attempts to communicate with the driver, displaying my handicap placard and urging him to relocate, he callously ignored my request. It is important to note that there were other available empty spaces suitable for the truck's unloading needs, yet this option was disregarded.

Subsequently, a representative of the store approached me and callously suggested I park elsewhere, to which I vociferously declined. As the driver persisted in his illegal parking, the representative callously dismissed my concerns and walked away. It was only after I initiated a call to the police that the driver reluctantly moved the truck. The lack of empathy and consideration from both the business and its management is abhorrent.

After being treated disrespectfully, I went inside and spent $106 on a breakfast for four people (2 adults and 2 kids), only to be disappointed by the quality of the food. The overpriced nature of the establishment left me feeling unsatisfied, knowing that I could have enjoyed better fare at Panera Bread for half the cost.

It is disheartening to witness the complete absence of respect for the laws and people in our community. This behavior directly contradicts the sentiments expressed on their website under the banner of "Save Our Cultura." It appears that they operate under the misguided belief that financial prowess affords them the freedom to act without consequence. This is not the case; we are in the USA, where adherence to laws and respect for individuals are non-negotiable. Fortunately, I have incontrovertible evidence of this incident captured on my car's dashcam.

I implore the Panaderia to take corrective action, including holding the individual who callously approached me accountable, and ensuring proper training for their delivery drivers. The disrespect and disregard shown to handicap individuals during this encounter is simply...

I wanted to take a moment to share with you some exciting news about a local bakery that I recently discovered. La Panaderia Bakery is a hidden gem that offers a wide variety of mouthwatering pastries and delectable savory dishes.

First and foremost, let me tell you about their warm pastries. From flaky croissants to irresistible cinnamon rolls, each bite is a delightful explosion of flavor. The bakers at La Panaderia truly know how to create the perfect balance of texture and taste. Whether you're in the mood for a buttery danish or a rich chocolate-filled creampuff, this bakery has it all.

If you're someone who prefers savory dishes, don't worry - La Panaderia has got you covered. Their menu boasts a great selection of dishes that will satisfy even the pickiest eater. From savory empanadas filled with flavorful meats and vegetables to satisfying sandwiches and quiches, there is something for everyone. Each dish is prepared with care and attention to detail, ensuring that every bite is a true delight.

Of course, no visit to La Panaderia is complete without trying their delicious coffee. Whether you're a latte lover, an espresso enthusiast, or just appreciate a good cup of joe, their coffee menu will not disappoint. What sets their coffee apart from the rest is the option to add a little spike to it. Yes, you heard that right - you can enjoy your coffee with a little extra kick. It's the perfect way to start your day or enjoy a mid-afternoon pick-me-up.

I was blown away by the quality and taste of everything I tried at La Panaderia Bakery. The staff is incredibly friendly and welcoming, making every visit a truly enjoyable experience. The bakery itself has a cozy and inviting atmosphere, making it the perfect place to relax and indulge in some truly delicious treats.

I highly recommend visiting La Panaderia Bakery and experiencing their warm pastries, savory dishes, and delightful coffee for yourself. Whether it's for a quick grab-and-go treat or a leisurely brunch with friends, this bakery is sure to impress. You won't be disappointed!

Thank you for taking the time to read this email. I hope you'll have the chance to visit La Panaderia Bakery soon and enjoy all that it has to offer. Trust me, you...