This is a decent family entertainment venue. The Good: Arcade Games galore, Bowling, Laser Tag, billiards, overhead rope line obstacle course, nice bar, pizza parlor, great selection of variety of American food and drinks which you can eat at the restaurant area, or at the bowling area. Kids of all ages and adults will have a fun time. Cards used for games that are easily recharged and store points earned to cash in at prize center for candy, toys etc. I have had kids B-Day party there, easy to setup with a variety of options and prices.

The Bad: Don't go when it's super crowded. There is not enough staff to cover all the different areas for servers. People are allowed to walk around with drinks, and because people just suck, they leave their garbage and empty glasses all over the place and even on the game platforms. I have experienced beer spilled all over the games and floor and no one cleaned it up for several hours. Kids complain that it smells like beer when they play. No one is periodically checking or cleaning the game area. It's gross. Especially with kids. Not all of the games work all the time. You swipe the card and it may charge you, but no game starts. You then have to stop and go to the game center wait in line, ask to get refunded etc. Very frustrating. Again it seems no one is checking all the games or marking them as defective. Makes me wonder how often or IF the games are cleaned and wiped down at all after they close or before opening. Use lots of hand sanitizer is all I can say. Some older middle school kids have no parental supervision. (Parents stay in bar I guess it drop them off) Some of these kids get crazy and start running at full speed through the place and between people chasing each other. I have seen them run over smaller kids and into adults. Again no adult staff or parents around to control them and say something. So if you have toddlers & smaller kids stay with them and monitor at all times. Most of the service staff are accommodating and do their jobs. Others you can just tell don't really want to be there and don't care about your experience. I have found that if you go at a non-peak time, the experience is much much more pleasant for everyone in your group. Will I be returning? Yes it's close location and my kids still enjoy the games that work. However I will avoid Friday and Saturday nights after 7pm when it's just too crowded and filthy.