Raising Cane's Chicken Fingers — Restaurant in San Antonio

UPDATE: It has been weeks since I had contacted Cane’s corporate with no response, very disappointed in the way they handle misunderstandings throughout their locations.

My boyfriend and I frequent Cane's often. I have a military ID card I use for military discounts. I am a dependent, my boyfriend is not in the military. We have used my card for a military discount many times before with no issue, usually it is 20% and the receipt says "20% Military". On Tuesday, June 23, we came to the drive-through and like usual, I showed my ID card. I was in the passenger seat so my boyfriend handed the card to the cashier. She leaned down and said "we don't do discounts for a child" I was confused and said that I'm 18, what are you talking about? A manager (I'm assuming) appeared behind her and claimed that no military discounts are to be made for dependents, but this last time, he will give us the discount. It was a 10% discount that said "10% Hero" we asked because it is usually 20%, I even have a previous receipt in June that shows 20% off from this exact location. This manager pretty much said he will let all employees know to never give a military discount for dependents ever again, and that it should not be happening. We did not get his name, but I was extremely disappointed. Not because of this discount issue, but because this employee referred to me as a child, how embarrassing, she used such a poor choice of words as a dependent is not just a child. Military families serve and sacrifice just as much as their sponsor, and this makes me hesitant to encourage my retired military father to come eat here if they can't even respect me. I am very dissatisfied with this experience and to be honest, we are not planning on going as much because of this. The manager was very rude and condescending, he tried to act as if this 20% discount never existed when I have proof of it. My boyfriend even asked if this policy had recently changed and the manager claimed it always has been 10%, we are lying and that a 20% discount has NEVER existed. He said he'd give us that 10% discount one last time like he is doing us the favor if it were up to me, I would've left right there. It is not my fault that this policy is not specific or he is not ensuring all employees follow this policy, but I do find it strange that now there is this change when previously, it was a 20% discount. This manager needs training in customer service, and I do hope something is clarified and done about this issue so it does not...

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May...

Raising Cane’s Chicken Tenders has built a strong reputation for its consistently juicy chicken tenders and swift service. Among its numerous locations, the one situated at 8007 Fredericksburg Road in San Antonio, Texas, stands out as one of the busiest. This particular branch is frequently bustling, with a steady flow of customers both at the drive-thru and inside the restaurant. Despite the high volume of traffic, the team at this location manages to maintain a high standard of food quality and service efficiency.

The key to Raising Cane’s appeal lies in its commitment to simplicity and excellence. Their menu focuses primarily on chicken tenders, ensuring that each meal is prepared with attention to detail. The tenders are known for their crispy exterior and tender, flavorful interior, which consistently meets customer expectations. Accompanying the tenders are a variety of sides and dipping sauces, all of which complement the main dish perfectly.

Moreover, the Fredericksburg Road location is praised for its budget-friendly prices. Despite the high quality of the food, the cost remains accessible, making it a popular choice for a satisfying yet affordable meal. The restaurant’s efficiency and value for money are likely key reasons why it attracts such a large number of patrons, even during peak hours.

In summary, the Raising Cane’s at 8007 Fredericksburg Road is a standout location that exemplifies the brand’s strengths. Its ability to handle high customer volumes while delivering top-notch meals at reasonable prices makes it a reliable choice for anyone craving delicious chicken tenders in the San...