5/14/25 Edit update: I had kind of a regular here for about 3 months now ordering about twice a week for pickup, until this past Monday. I’ve been ordering the same smoothie each time, last week after leaving the store and driving down the road I realized the smoothie tasted pretty bad so I called and asked for a remake and the manager was so nice and had it ready by the time I walked in the door and it was as it usually is!. Manager told a me it was missing an ingredient , no big deal. I ordered again Monday, same order and again I got a mile down the road and it had the same horrible taste. I called back the manager wasn’t there but I was not going to come back again anyway and give someone the satisfaction of running me around. At that point it seemed purposeful as I have noticed a new male employee who’s always there as of the last month who is either having too many bad days or is just unhappy with my presence. This employee was there both times my order was made wrong. So I decided to go back to making my smoothies at home. It’s better than the smirks and the order being messed up twice within one week time span also saves me the $8 I spend (with tip). Maybe in the far future I’ll try another location.
Decided to try this place, came in Monday around noon and today around 1. Both times the service was very fast and friendly the two young ladies were nice. I got the original chocolate high protein smoothie. It’s was made well! I’ll definitely keep...
Read moreI was able to utilize the curbside option on my online order. I was given the time of 4:27pm my order would be ready and a team member would be bring out my order. I called to inform a member I was here and the employee was extremely rude. She sounded frustrated I had a curbside order and informed me that it will be a while for my order to come out because they are currently busy. I called in 3 mins before my curbside time. I ordered at 4:15pm and I feel if it an option for a customer to place an order online and have a curbside option it should be honored and not given attitude for using that option. We received our order at 4:33pm, and young lady with a lower bun and headband (unfortunately no name given or name tag) brought our order out. She had this attitude approach with our drinks pressed against her shirt. When we received our drinks, no apology for a wait (which at this point we didn’t expect because of the attitude during the call) but still thanked her for bringing out our drinks. She turned her back..no you’re welcome..just attitude and walked off. So I rolled my window down again to thank her again as she walked off and still nothing. Just pure unhappiness. I work in customer service and I believe in reviews. I hope you provide this feedback to this employee. Regardless of the day you are having or the responsibility giving to you, don’t take it out on the customer. I was nothing but nice and should be treated the...
Read moreNot sure why there are so many opposite experiences from what I have but I absolutely love this location! I drive almost 30m to get here. I pre-order smoothies a couple times a week for me and my bf. A few times, I was going to be late and called the girls and they cheerfully informed me they would put my order in the freezer till I arrived. I felt so appreciated. The girls have always greeted me. They have always apologized when I see them HUSTLING, and I respectfully declined their apology because they work hard! No apology necessary! They always thank me and tell me to have a nice day when I leave. And the best part is they always seem happy! It's such a refreshing scene. You can just feel it in the atmosphere. They do get pretty busy so if you can order online do it. By the time you drive the 10-15minute drive it'll be ready. Sometimes I wish they can build one closer to me but this location definitely...
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