I do not appreciate being charged $4 extra because I ordered a BLT! I was told that the BLT is not a menu item so I would have to pay for the bacon, I was not told that I would be rung up for a veggie delite then charged the extra sides of bacon. I was just told that I would have to pay $2 for every 2 bacon, basically $1 for a piece of bacon which is outrageous enough as it is, but to charge me for a veggie delite on top of charging for the bacon is a deceptive and unfair business practice, it's called a bait and switch or you know... fraud, because that's what you do when you lie to people in order to charge them more money. So, I ended up paying nearly $20 for 2 sandwiches, 2 small drinks and a bag of chips. What a flaming rip off. To add insult to injury, not only is the staff unfriendly, the lady behind the counter doesn't understand what a standard portion consist of, does not follow ordering directions, and when I said it was a "for here" order she still gave me the sandwiches wrapped up to go, no basket and no napkins. Never again!! Would give zero stars...
Ā Ā Ā Read moreThe worst Subway experience I've ever encountered. I decided to write this one before I left the location. This is the first time I've been to this location and it will be the last. Ian (Subway Employee) is the only one working. I ordered the foot long Tuna. Ian gave me four tiny scoops of tuna and spread it out on my wheat bread. I normally don't ever complain but, I did ask if I could have more. He added a half scoop and spread it out. He said that was the most he could do. He begins to add veggies... Same thing I only got a few pieces of spinach, four tomatoes, pickles and this thin line of mayo. I tell Ian that I've never been to a subway that skimped on veggies and mayo. He said that was the way he was suppose to do it. I said nothing else. I was already formulating my review in my head. This location is the closest to my home and I won't hesitate to pass it...
Ā Ā Ā Read moreThey sent me a coupon book. The coupon I used said "Buy 'ANY SUB' get another of equal or lesser value free." So I got two foot longs expecting to get one free. The lady at the register "Freida" said I couldn't use that coupon for a foot long because the coupon had a picture of a six inch sub on it. I pointed out that nowhere on the coupon, fine print or anywhere, did it specify that it was a coupon for a 6" sub. I even showed her other coupons in the book that did specify 6" sub's but this one just said "ANY SUB." But ol' Freida wasn't trying to hear it. If my sandwich didn't match the size of the one in the pic, she wasn't going to take it. After trying to explain further, I got the sense that Freida wasn't the sharpest tool in the shed. If she's indicative of the help they've hired here, I'll just pass this place by...
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