Frost Bank — Local services in San Antonio

Worst bank to have your money at, atm kept $800, gave me a receipt saying to contact the bank, i contacted them and showed them my receipt and they did not want ti be responsible for the money that the atm kept, they did not want to provide me with a claim number, they did not want to provide credit for that amount and they did not want to approve a higher overdraft amount. I am still waiting for an answer and for my money to be returned and no one seems interested on helping me...

Recently moved to San Antonio. Seeing as I’ve lived in quite a few states I have always banked with larger banks such as Chase. This is my first time with a local bank and I couldn’t be happier! This location had amazing customer service was clean, elegant, and absolutely no lines. Look at that lobby! The online banking is effortless and plenty of ATM locations throughout the city. So far I...

It took 30 minutes to make a deposit! Granted for the first 10 minutes the branch was very busy so that cannot be held against the employees. However, it took 20 minutes to get my deposit and cash back. No one at this branch seemed to be in a hurry to handle the customers. The branch on Stone Oak has always been great and I will go there...