Kids and I normally love tealicious however my son wanted to try a different flavor. He chose a new flavor and it literally tasted like beans in a cup. I asked him to go back in to ask if he could possibly have a different flavor being that he took a couple of sips and not happy. He went in after some convincing, but he was told they couldn’t replace the drink. At that price point and as a business owner myself, I would’ve tried my best to make the customer happy and I would’ve replaced the drink with a different flavor. Needless to say, not a happy customer experience at that particular location. Maybe next time. 🤨
Keep your 50% discount offer on the next visit. Sounds like you need the money more than we need the bad attitude and poor customer service. I would hate to have to throw away another drink. Can’t...
Read moreThe drinks were fine BUT the service was terrible. I went with a friend for the first time thursday and over a simple misunderstanding where the asian dude up front had to remake the drink that HE misheard. I have worked in the boba industry for 6 years and the way he reacted was completely unnecessary. he was mad and pissed off that he had to remake the drink and my friend offered to pay for a new one and he rudely said “its fine” and in the middle of making the drink screamed some very inappropriate and unprofessional words for the whole store to hear. he gave the drink with attitude and it took him 2 minutes to make. and i tried to be nice and greeted a nice day with nothing but a snarky side eye. never coming back to a place that treats me and my friend like rubbish over a simple...
Read moreThis place has delicious boba! There are many customization options, with a LOT of menu items. Some would say too much, but I guess the more the merrier? There’s plenty of sinker options too, like popping boba, basil sends, jelly, and mango. The only reason I put a 4/5 for service was because one time I wasn’t asked if I wanted tapioca and didn’t get any boba pearls in my boba, but that’s partly on me, and it might just be one employee. The employees are very friendly. There are also places to sit, and there’s one really comfortable sofa but it’s almost always occupied. The store is also in a very convenient place, right next to an HEB, baskin-robbin’s, Little Caesar’s, and a lot more. 10/10 would recommend, great food, service,...
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